Chester Tech Repairs - 5G Cellular Internet Routers - Hotspots — Local services in Town of Chester

Hello everyone. I just finished the "setup" on my router I purchased from Alfredo. A little back story. I have been running a Mofi4500 for the last three years. Wasn't a bad device, but maxed out around 40MBPS. My area has recently updated the towers to 5G (I live way out in the country). So I contacted Mofi on three different occasions asking which replacement router would be the best. They recommended one and shipped it to me. Once I received the router, I could not get the thing set up and connected. I spent several HOURS on the phone, to only be told that they would have to reach out to the manufacturer and get back to me. I even tried to get them to activate the sim they sent with the router and that didn't work. I eventually returned the router and am now waiting for my refund. So the search continued.

I found Chester Tech Repairs online and reached out via chat. Alfredo was quick to respond and answer any questions I had about routers in general and about my issue. He promised me that if I ordered the router he suggested, that it would come "ready to go", with no setup needed! So I ordered the router and two days later it arrived. Believe it or not, this thing was truly plug and play! Plug in your sim and plug it into the outlet. That's it!!! It was seriously that easy!!!! I was so reserved about it working and I was so wrong. This was the easiest router I have ever dealt with! Alfredo knows what he is doing and is very easy to talk to with no sales pressure at all.And my download speeds are absolutely amazing.

Alfredo, thank you for being a good person! You will forever have my business and anyone else I know that needs your assistance. God bless you...

My wife got her phone wet on our honeymoon and it shut off and we could not get it turned back on for the life of us. It was extremely important we got the phone turned on to get our honeymoon photos off of the phone. We called Verizon, physically went to Verizon, and drove 40 minutes to an Apple store just to be shot down by all three. We were told the phone was fried and she needed a new phone. A friend told me about mobile rescue so we desperately drove out there hoping something could be done. Alfredo said within 5 minutes he’d have the phone working and ready to use. Inside I laughed a little and I wanted to call BS but he did not disappoint. Within 4 minutes the phone was apart, and hooked up to a machine of his that diagnosed exactly what was wrong with her phone. We wanted to trade her phone in so he got it in perfect working order so we can trade it into Verizon for full value. When we went there he could see our desperation that the honeymoon photos meant a lot to us and you can’t put a price on that. He easily could’ve charged an arm and a leg knowing we’d pay to get the photos and not lose those memories. He did the exact opposite and told us he’d stop at nothing to help us get our information back. I was mostly surprised when we went to pay him and he told us not to worry about it, just to recommend him to a few friends and make sure we come back to him if we have any issues. I can say without a doubt if we ever have any issues we won’t even think about going...

Tried to drop off a Nintendo switch for an issue I was having for it. When I asked for a receipt (or some documentation of them taking possession of my item) I was told “we don’t do paperwork.” I was confused and said perhaps I was misunderstood; I just wanted a slip with some rudimentary info about what the item I dropped off etc… you know, normal business practice. (Like how dry cleaners do this when you leave a pair of pants to be cleaned.) The clerk immediately got agitated and I was told that they no longer wanted to work on my item because “if I was being this difficult about a receipt, I would be impossible about any repair performed. And I could go get fleeced by one of his competitors or Nintendo.”

So only go to this shop if you don’t care about keeping track of who’s in possession of your expensive items.

PS: to the guy at the counter, relax man. No accusations were levied, I just wanted a piece of paper saying you had my switch. Things get lost, stuff happens nobody brought up stealing the...