i used this company after a google search for alterations near me after my regular girl was booked fully. i received paperwork stating alterations on my bridesmaid dress would be completed on a saturday. it had slipped my mind and i went monday after work. to my surprise, they hadn’t even touched the dress. it had been there for 2+ weeks. i gave them the benefit of the doubt and he apologized and told me it would be done wednesday evening. i go thursday morning and again, not even TOUCHED. at this point, i need this dress for a wedding the next day. he rushed the job, botched it and expected me to pay full price. i refused to pay full price on a product that was not received when promised so he offered to take off 5$ because he “worked really hard the last half hour on this dress” - which is not my problem when you’ve had the dress for weeks and physically gave me paperwork stating when it would be done. The straps of dress were taken in a little too much and i was playing around all night adjusting it to breathe. i will never use this company again and neither will anyone i’ve spoken with. i wish i could give them 0 stars. very poor...
Read moreDavid Song and his wife Moon Yi are enthusiastic and caring about your clothes, and you can trust your garments to them. We've had a positive experience with their dry cleaning and also their mending services over the years. Just lately, my son, William's, fiancee tried on the wedding dress that his great - grandmother wore in 1939, and it was a perfect fit! Beautiful dress, found and worn first in 1939 by her sister, who had a talent for finding beautiful fashion. Vintage, it was also stained and torn. David carefully tested the dress to see if the satin could stand another ceremony, treated and removed the stains that could be removed, and to mend the tears, he carefully took apart parts of the dress, made invisible mends, and then reconstructed it. Then he pressed it out so it glimmers, and then packed it into a special container specific to shipping or moving a wedding dress with a long train. We are delighted. Throughout, David kept us up to date on his progress, and always showed great interest in this unique garment. Our entire family is happier because of the handiwork of Chester...
Read moreI've been going to Chester Valley Cleaners for many years and for good reason. Everything is always perfect - from dry cleaning to tailoring, they genuinely care about their customers and their work. What sets them apart though, is their attention to detail. David, the owner, is a master tailor in every sense of the word. He recently worked on several of my suits, a new tuxedo, and the results blew me away. He bought the suits back to life and the tuxedo I brought in, honestly looked completely different when I picked it up - the fit was perfect, the craftsmanship impeccable, clean lines - just flawless. On top of that, David is a great guy. He's warm, kind, friendly, and always eager to please. He goes out of his way to complete work when you need it, even accommodating at times with same day turn around. If you're looking for expert tailoring or simply a cleaner that takes pride in their work and service, look no further than Chester Valley Cleaners in the ShopRite Mall in Chester, New York. You won't be disappointed. Tell them I sent you.
Robert...
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