Tractor Supply Co. — Local services in Town of Chester

Horrible, horrible, horrible. I can't speak on the entire staff, because there has been times that we were treated respectfully by some staff here but two women (that we've never been assisted by before) specifically gave us a really hard time -- probably because my fiancé and I look different then their usual customer. First off, when we walked in we were just stared down by the woman at the cash register (did not get her name) and didn't even get greeted. We did not feel welcomed at all and were being watched. When we went to pay the credit card machine malfunctioned and was not taking our cards. The woman insinuated that we had no money. She then calls her boss(?) over and tries to repeat the steps. Still not working. My fiancé and I both work in retail and are familiar with the credit card system and POS they use, so we kindly suggested how to solve the issue without having to hold up the line. With no hesitation the woman that took over (her name was Michelle), was extremely rude and snapped at us as she continues to call her Corporate/IT. I believe Corporate told the woman to ask us if we had money on the cards and she mumbles, "bad idea". What an unprofessional and disrespectful question for 'Corporate' to ask if clearly it's their system that was at fault. We probably waited about 30 minutes for them to transfer it over to the second register and follow a procedure that we could have and tried to suggest in the first place. I highly dislike to bring race into this, but the fact that we were treated like that while other customers were being treated nicely makes me think so. This is not the first time that we have walked into a Tractor Supply and get treated like this, but THIS was unacceptable! Not once were we rude, snippy, or ignorant as they were. I guess this is a workplace for uneducated people, since they doubted our knowledge of systems that we have worked with for years. It's sad that as locals we like to come here and pick up our dog's food, as we do frequently and this is the first time that we were treated like we didn't belong there. Racial profiling in any manner is uncalled for. But this is America nowadays, right? Shame on this location and the 'adults' that work...

As a recent transplant from the city to the rural charms of upstate New York, my visit to Tractor Supply in Chester was an eye-opening experience. Originally, I ventured in to pick up 4Health dog food for my furry companions, a brand I've grown to trust. To my delight, they had all four varieties I was looking for, allowing me to mix up meals for my pups.

But the real adventure began as I wandered through the aisles. I found myself amidst a treasure trove of hunting gear and tools – a far cry from the city stores I'm accustomed to. It was like stepping into a new world, one that I'm eager to explore, even if I'm still learning the ropes.

The encounter with the cashier was a refreshing change from the often impersonal interactions I've had in city stores. She was genuinely warm and friendly – a welcome change of pace and a pleasant reminder of the community spirit in my new rural setting.

The variety of dog foods available was astonishing, far surpassing what I've seen in pet stores back in the city. It's reassuring to find such an extensive range in a place that's quickly becoming my go-to for pet supplies.

Pricing was just as I anticipated, but the store's cleanliness and organization were what really stood out. The addition of a dog washing station was a pleasant surprise, and even the ongoing bathroom renovations didn't dampen the overall positive experience.

In summary, my trip to Tractor Supply wasn't just a simple errand; it was part of my acclimation to rural (to me) living. Each visit feels like a small adventure, a chance to embrace my new lifestyle. It's a store that not only caters to my needs but also opens up a window to the vast possibilities of...

This store is mediocre at best. I ordered and paid for an item online that was said to be in stock. I came the next day to pick it up and it took almost thirty minutes for someone to find the item. They kept asking me if I was sure if I ordered it to the right store and if I had let too many days pass since i had ordered it. If they were able to read the receipt that I brought in with me it was as clear as day which store the order was made too and what day. Eventually after being passed around from one apathetic employee to another a manager asked what was going on and quickly found the item. Of course after he found it they couldn't figure out how to process the pickup receipt. He came by about ten minutes later and asked why I was still there so I told him I needed the processed receipt, he sighed and did it himself. Nice people at the store but very very...