Sweet Paws Pet Grooming and Boarding — Local services in Town of Cicero

I used to be a bather/groomer trainee before switching career paths recently, so when we moved to the area it was especially important to find a quality groomer and I had a good understanding on what to look for and what to avoid. Shear Love seemed to check every box I wanted. I was also pleasantly surprised they had ANY availability before holidays when I called, so good on them for having their scheduling together! I know that was an especially challenging part of the job- sometimes my clients had to schedule out over a month early to get a spot around holiday time. Anyways, the visit- About a month ago, I brought my dog in for his first full haircut and first time being bathed by not me. I wish I was able to pick him up to talk to our groomer myself about how he did and so on, but I was busy and my partner had to get him instead. Of course, he didn't really ask anything about it, lol typical husband behavior. But, the groom overall looked great and he smelled good afterwards. He was very handsome in his tie! There was one spot near his butt that I think could've been a bit better, but knowing my boy, he probably was trying to sit on the shears or was wiggling his butt too much lol We will be back when Gojira needs another...

One word describes this place…AWESOME! Our dog is a huge part of our family, and we finally found a boarding facility that we are 100% comfortable bringing him to. Caleb, and the rest of the staff at Sweet Paws are absolutely wonderful! The facility is clean, comfortable and safe. The dogs don’t have to be subjected to large groups like we’ve experienced at other places. The one on one care that the dogs receive at Sweet Paws is what attracted us the most. When coming to pick up Brody, I actually “caught” Caleb sitting on the floor with Brody on his lap, just talking to him, and loving on him. The fact that the dogs don’t just get left in their suite alone all day is very important to us. Brody is a very social dog, and craves human contact (which he gets lots of at Sweet Paws). The other great thing is the constant communication that we received from the staff, that included updates of his day, and numerous photos! We would give this business a 10/10 for boarding your dog. Even though they are in business to be profitable, their main focus is on quality care for the dogs that are entrusted to their care!! Attached are just a few of the photos we received during...

10/10 Would Recommend.......I have been going to Shear Love for a little over a year now and have almost always worked with Kelly who is fantastic! She understands my dog's hyper demeanor and has always treated my dog with kindness even when he is trying to hump her during a nail trim ;-) (sorry Kelly!)....I recently had an incident there with another groomer (Stephanie) cutting my dog's nails too short causing him to bleed. At first I wasn't understanding of the situation and was very upset because he bled all over my car but they made the situation better. I called saying he was bleeding and they offered my advice on how to stop the bleeding which worked immediately! Stephanie also called me a couple of hours later to check in on my dog Patch and make sure he is okay. I still felt a little disgruntled because I am an over protective mommy but I received a really warm and understanding phone call from the owner Todd who further apologized for what happened and absolutely made the situation better - That is EXCELLENT customer service. Thank...