I brought my vehicle in for a wheel alignment. while vehicle was in their parking lot , the vehicle wouldn't start back up. We figured out it needed a starter, the cost of a starter ranges from $75.00 to $125.00 plus labor. The labor time according to the dealer /mechanic books can take up to 1 hour to 1 1/2 hours. They over charged and took advantage of me on the labor cost and parts to replace starter. I was charged 3 hours of labor @ $120.00 per hour, I am not questioning the hourly labor cost, my issue is that they charged me 3 hours of labor for a job that takes 1 to 1.5 hours in addition they charged $325 for a starter that goes for $75 to $125.00 tops. I had no choice to fix my vehicle, I tried to reason with Bernie but he was unreasonable. He also tried to upsell me on front end work but refused since vehicle was just inspected by NYS DOT and It passed, I also had my mechanic look over his notes and he came back that there were no safety issue and only needed...
Read moreI was recommended Little Bear by a fellow BMW owner and I came here looking to get my new wheels mounted and balanced, as well as performing an alignment on my 1997 BMW M3. I have full adjustable suspension (camber plates, and coilovers) and Bernie was able to finesse the settings I wanted with ease. I use the car for spirited backroad driving and I wanted to fit bigger and wider wheels. They took fantastic care of my wheels, not a scratch on them. And Bernie went above and beyond to get my alignment dialed in. Little Bears communication was stellar and he consulted me on any minor adjustments that needed to be done. I was charged $250 dollars for mounting and balancing four wheels along with an alignment. The outcome was amazing and I couldn't be happier. If you need any specific work with your pride and joy, I wouldn't hesitate to come here. The in ground alignment rack for lowered cars is...
Read moreI just want to start by sharing a little about my experience as a car enthusiast. I own both an older performance car and a modern SUV, and I can’t express enough gratitude for the team at Little Bear Auto—especially Bernie—for their outstanding work. They have aligned both of my vehicles perfectly, every time.
Despite living over an hour away, I gladly make the trip because no other shop matches their precision and expertise. I’ve tried more convenient options, but they always fall short. One shop even told me the rear camber on my 2014 Toyota Sequoia couldn’t be adjusted—Bernie had it done in 35 minutes.
Little Bear Auto simply gets the job done right. I won’t be taking my cars...
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