R I Suresky & Son Inc — Local services in Town of Goshen

I've been told to go here twice for service in the past 12 years and I didn't like my experience the first time. I found out they take my Fidelity warranty so I called about getting my key fob fixed. They told me to avoid Saturday appointments because it's hard to get a hold of the warranty. So I make a Monday morning appointment. I arrived there today to get asked "am I dropping it off and do I need a rental"... I said no I planned to sit here because it's only a key fob. I was told to "get comfy" It could take several hours to program or reprogram/replace. And then when they submit the claim to the warranty they have to wait to get paid out from the warranty before they will release the vehicle. Getting a spare key fob fixed is not an all-day project and definitely not something you should have to drop off the vehicle for. Furthermore when I made the appointment last week I was not told to even consider dropping it off. I live an hour away from this dealership and it was a complete waste of my morning, mileage, and wear and tear on my vehicle. I will no longer even consider...

Picked up my car 3/9/18 from Suresky Dodge, paid $1638 for my service. Radiator, oil change, belt, thermostat for my dodge challenger r/t. I found the clear coat has been peeled off in parts of my front bumper. This was not like this when I dropped the car off. The damage was done while here at the dealership. Terrible customer service. Joe was very rude. I would not recommend this dealership for service unless you like your car...

Made an appointment to test drive a specific Jeep. When we arrived, that Jeep had no gas and the employee told us we could sit in the car and check out the dashboard but never offered to fill it up. Very disappointing. We received a courtesy call the following week but there was no offer to make it up if we returned, so we won’t be returning. Now another dealership will get...