Guilderland Town Court — Local services in Town of Guilderland

Court is fine if you are local, but they process a lot of drivers from out-of-state due to proximity of highways going through Albany. For me it was a total nightmare-- everything must be done in person unless you don't need documents in a timely manner... Then you can use snail-mail. Their personnel constantly gave me different answers and the people with seniority who can process more complicated things all leave by 3:30... I needed court documents faxed or emailed to me to clear up a MA suspension (enacted due to reciprocity with New York's suspension) on a time crunch and they would not even mail the documents on request over the phone or fax... You either had to mail a paper request (3 days) and wait for it to come back (another 3 days) OR get a 2.5 hour ride to do it in person. They would not fax me anything. Lastly, they made me show up for court 3 seperate times (unnecessarily-- no action taken when I got there!) after the initial appearance after my incident. No mercy on people who live far away and don't have a license to get there! Can't they do any of the forms by fax or even...

It’s odd for me to be writing a review about a court but I’ve never been treated like a person before at traffic court until my experience yesterday at Guilderland. I found the DA to be incredibly fair to everyone and willing to Work with everyone to reduce their tickets as much as he possibly could. The judge was very friendly, and actually witty and very polite to everyone. I heard her say to more than a few people that if they wanted to go to a trial, she would give their statements as much weight as the Police which is a truly comforting thing to hear when you’re standing there and you’re terrified that you’re going to be judged harshly. You can tell that they really care and Realize that we are all human and Make mistakes sometimes. I’ve dealt with Traffic Court in the past that has made me feel like I was a horrific criminal for getting a minor traffic infraction. I think local courts could take an example from the kind way that Guilderland...

Greedy crooks indeed! First time ever going to court & i wrote my name on the paper came in on time & nobody ever called me , ppl did come into the room asking ppl to go to the other side if they had some type of violation & to listen out for your name still no call & was unsure of what was going on being that it was my first time going to court ever all i knew was i had to go to court & i waited hours til i was the last one seen in the court for the judge to tell me to come back which i didn’t want to do so her & the attorney stepped into another room spoke on things & decided to have a different cop prosecute my ticket. I have the strongest gut feeling that the cop who gave me my ticket didn’t even show up & i would have loved to beat the case but I’m proud to say i handle my business like a GROWN WOMAN should & that it was truly a lesson learned! (So mad i had to give a star to post my experience because this place deserves...