Polkadots Consignment Shop — Local services in Town of Guilderland

Very frustrated. They advertise “walk-in Wednesdays” where you don’t need to make an appointment to have the owner take your clothes for cash. I read their website thoroughly and followed all of their instructions on cleaning, folding, and boxing the clothes exactly how they wanted. It took me a couple of days to prepare all this. I live far away and it took me a MONTH to get a baby sitter for today so I could get this errand done (I have a new baby and not many options for baby sitting) … I get there with my stuff and the employee sees me and says “Oh, I’m sorry she’s not here today for walk-in Wednesdays” no other explanation. I asked how I could know for next time and she said she just found out today as well and that the owner posted it on the website. I looked on the website, facebook and instagram and it wasn’t indicated anywhere that she wouldn’t be here today. I’m so upset because as a new mom it is nearly impossible for me to get things like this done. I have no idea when I can try to get back here so I essentially wasted not just today but multiple days putting everything together just for them to not be here. At this point I don’t even want to give them my business because it just shows a lack of respect for people’s time. As a Christian I was hoping to give a fellow Christian my business but this just left a bad taste in my mouth. Also, as a business owner...

I have literally been going to Polkadots for over 10 years, since back when they had a smaller shop in Guilderland.

Polkadots is a great place to save money on clothes, toys, and more. I started out buying baby clothes, toys, and gear, and saved tons of money because the kids outgrew the items so fast. Now I shop mostly for clothes, books, and shoes.

The items are all very nice quality - you won't find clothes that are pilled, stained, etc. and the brands are higher quality brands.

The store also buys items for either consignment or through a fast cash program (where you get cash for your items). They also have an option where they will donate whatever you don't want (which is so convenient!).

The store is always clean and well organized. There is a little toy produce stand for little ones to play with, and a nice bathroom with changing table. I shop here regularly and also bring lots of items to sell (many of which I...

Don’t waste your time trying to cash in your good clothes here. I have twice brought bags of great stylish pieces, some with tags still on them, only to have 3-4 pieces singled out while the others are rejected for being either “worn” or “outdated” (despite some of the picked items being clearly second-hand or not “in vogue”). If your overall vibe is “boring waspy conservative suburban mom and preppy cheerleader daughter hanging out at Starbucks,” you’ll find tons of offers and options here. Otherwise you’re better off both shopping at and bringing your stuff to the Closet Shop or Virtue Consignment, though they don’t give cash on the spot. Also, sorry, but the preachy gospel music blaring over the speakers all the time is just too much. Glad to have donated my leftover stuff to an org that does good but not...