Magpie Cards & Gifts — Local services in Town of Hamburg

This is cute little shop where I have gotten gifts several times. However, my latest experience was so terrible that I will not return. It started good as usual when I went in to find a new purse. The owner and her daughter were working and were very helpful. I was looking for a more springy color bag so they offered to show me the other colors a bag I liked came in. I really liked it in Turquoise. The owner told me she could order it and would call me in a couple weeks with an update. Thank God I didn't pay in advance! Two weeks had passed and I hadn't heard from her so I called to check in. When the woman answered the phone I asked to speak with the owner and told her about the purse situation. There was a brief silence and then what seemed like the same voice came back on the phone. Neither woman stated their name when answering the phone. I was then told very rudely that they didn't have that bag. Taken back, I briefly explained my first encounter about ordering the bag. Then the voice says, "Well we did have that bag, but we sold it. And now it's on backorder." Still confused as to why I was being treated as if I was a burden, I politely explained that I was checking in because the owner had told me she would call me with an update. Then the voice says, "Well that's my fault, but you didn't say you needed it by a certain date." So apparently I was talking to the owner the whole time!!!! She was soooo rude!!! I was flabbergasted! I then explained that although I didn't need it by a certain date, I really wanted it and was calling to check the status. She rudely told me she would call me after it wasn't on backorder anymore. Well, I have news for her and her business which I won't be patronizing anymore! I searched and searched and found the exact bag online, on the company website, in the color I wanted. Guess what? It's NOT ON BACKORDER!!! So not only was she rude, but she flat out lied!! That's no way to do business!! I will not set foot in her...

Visiting Magpie is ALWAYS a great shopping experience. The owners are always so welcoming and helpful.

I took my young kids and they were greeted with smiles and kindness. My son accidentally broke something and was heartbroken. The owners ran to make him feel better, cleaned up the mess, and made sure that he knew accidents were forgiven.

The gift selection varies with meaningful gifts for most women on my list. I'm looking forward to visiting again for the next birthday we...

If you're a Jellycat fan, this store is an absolute must-visit! They have a wonderful selection of Jellycat plushies! The staff are always friendly and helpful, and they go out of their way to make your experience enjoyable. The store itself has a warm, welcoming atmosphere that makes browsing a joy. Whether you’re a long-time collector or just discovering Jellycat, this store is hands down the best place to find your perfect Jellycat. Highly recommend—definitely a...