AT&T Store — Local services in Town of Haverstraw

Hi. I was in the store, it’s not my first time and they always have just one person serving customers so you have to wait a long time. In the past, they at least had someone that knows what she is doing. But now they have someone that completely has no idea what he is doing. He tried ordering a new phone to trade my old one in, it got canceled a couple times. He was literally dealing with other customers that came in way after me. At first I had to tell him “Hey I’m sorry I was here first. and as he’s continuing to help me he was clueless with what he’s doing, until he realized that he has no idea what he’s doing so he told me you could go to other stores to see if they can help you cause I have no idea so if you’re in for all that go to that store otherwise please go to...

The service you will receive is better than you will expect. The Service Rep. is very attentive, extremely thorough and quick. I came in with my family of 5 and not only did she address our needs she went out of her way to share various ways we can save on a family plan. When we returned to pick up our new phones she assisted with transferring all the data from 5 old phones to our new phones. Thank you Clair, for a...

Purchased IPhone 13 max with ATT protect advantage. Rep told me that it was unlimited screen repair. However after 6 months I had a crack on my screen. Brought it in and was told $30 to have it repaired. Now had I know that from the time I purchased I would’ve never did the insurance. It’s a waste of money and I was scammed into believing it was covered. I highly recommend going to another business to avoid...