Island Park Propane Inc — Local services in Town of Hempstead

There is something to be said for customer service and curtsy towards customers . Who ever was working on Saturday morning, February 13 take note on they way they speak to their customers. Three week's ago, I purchased a full cord of wood for $400 and was told it would be delivered in 7 days. I understand there has been some nasty whether the last few weeks, however that does not excuse the responses I received to a simple inquiry regarding my orders delivery; which I was told, :"id like to know who told you that delivery date" your employee was my response. Then I was told no wood would be delivered any sooner than 2 months from today. Confusing to me as there was walls of pre cut wood surrounding the entire property. Also, I was told because of the cold weather its it would be dangerous to handle a chainsaw, again as I noted all the wood that lined the entire property was pre-cut and stacked. It wasn't purely the responses to my inquiry but also the tone. One other thing, we are in a pandemic that has caused the lives of hundreds of thousands of people and the jobs of millions of people. The proprietors of this business still walk around inside with no masks inviting customer to make credit card transaction. Your arrogance and irresponsibility has cost you a loyal customer of...

My first experience with Island Park Propane is extremely positive. Tom went over and beyond to help me. Sincerely. He earned my loyal business moving forward with propane. He explained features of my tank and grill to me. I appreciate his professionalism and kindness on a day I was not feeling my best. A+...

Been going here for years. Staff are always very courteous and efficient. Service is always top notch and they are excellent advisors for any wood or propane questions that one would have. Great place all around and...