South Face Wine & Liqour — Local services in Town of Hempstead

Horrible experience and customer service. Placed an order for a bottle through Doordash, and received a call from the store that the product was out of stock. I asked for a refund instead, and the person insisted that I had to cancel the order on my end. Now, Doordash is trying to charge me in full for the purchase, without anything ever being delivered. I contacted the store again to inform them of the issue, and they refused to assist, saying I needed to contact Doordash, who I’ve already been in communication with obviously. DO NOT suggest ordering from here or you will have your money taken with no product to speak of! Buyer BEWARE!! Down $45 at the moment, with no sign...

When I first came to this store I was impressed with its cleanliness especially during this pandemic. Then to see the array of different varieties of Liquors especially hard to find ones. They also have good prices and always have good tastings.The gentlemen that work there are very respectful , engaging, helpful and friendly. I would definitely recommend...

I just left this store and the people inside were just horrible, i went in and i said, good Evening they totally brush me right off, it was pretty cold. Anyway, i hope they enjoy their last sale from me. This area has so many spirit, liquor stores whatever, why would you want to lose customers, they were just very nonchalant, horrible...