My mom brought a TV that had a menu screen that kept popping up. She shows him the issues and he says $145 to replace a bulb. The TV itself worked and I don't think the bulb was the problem but okay. We bring it home and he never returned the power cord so we go back to the store and he claims we never gave him one (which we did) but he gives us another cord. We plug it in and it's stuck in hdmi 1 and the remote will not turn it on or off and it won't get out of hdmi 1. So we bring it back and he plugs a DVD player into and said he fixed it because there's a picture on the screen... the picture was never the problem! He was trying to convince us it was fixed but again it was never an issue with the bulb. If I had to guess it's the sensor that reads the remote but in his mind he fixed it. He didn't care to understand or troubleshoot and then tells us to come back and he'll put the old bulb back in and give us a refund. So for 2 weeks we've had no TV and now we have to make another trip there for the same issue we initially brought it in for....
Read moreHad to go on the showroom to order a oversized bathroom fan. At first the sales guy said they didn't have anything like that until I pushed him to look. He had no idea on how to figure out appropriate cubic feet per minute on the fan depending on the room size. I had to show him how to do that. Then he was actually surprised that they did have it in stock. You have to order in the sales room and then go over to the separate entrance to the pickup counter for contractors. The guys are really slow and easily distracted. I jokingly made a comment about the guys miniature fish tank and as he was working my order he couldn't keep from going back and looking at the fish tank four...
Read moreBy far the best Electronics Company in the area! I teach and manage a local public access station for a school district; so we operate with a lot of older equipment. Every time maintenance or a repair is needed I go right to Superior Electronics. Recently a twelve year old JVC master dv deck broke and I was told that the parts were discontinued. One of the techs, Chester, was able to somehow find the part needed and make the repair. Their prices are very good; I have to get a minimum of three bids before I purchase or send out any equipment for repair. They always are the lowest bidder. Its nice to have a mom and pop like store for electronics and...
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