It was very professional today with Ruth. Instead of her handling my situation she held someone else responsible that didn’t know what was going on with the exchanges and basically forced me to come in on Monday when I explained I couldn’t. She also denied me returning my phone after I spoke to customer service. I don’t like the way I was handled today it was very insensitive. She said she would call me multiple times and still I have not gotten any call about my...
Read moreRecently, I visited this location. Firstly, I was really amazed and impressed with store look and customer service was exceptional, courteous, and more important staff members were knowledgeable and answered all my questions without any issues. I really had an excellent customer service experience as therefore, I would recommend this store to anyone who are looking for Verizon products. I’ll be returning to this store again in future for any...
Read moreGabe and his staff were in a relentless pursuit of complete customer satisfaction!! He handled every detail of our corporate account switch from a competing cell phone company with the type of insider knowledge and determination that helped make a stressful situation run smoothly; taking complete control and responsibility to bring about positive results. I look forward to working with Gabe and Verizon and predict a terrific business ...
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