Brentwood Pharmacy — Local services in Town of Islip

Am I able to give No stars? If I could, I would. HORRIFIC CUSTOMER SERVICE. First time experience with this pharmacy and certainly will Be last. I called up to check on a prescription and the woman who answered the phone not only sounded agitated and unconcerned from the time she picked up the phone but immediately placed me on a 10-15 hold without even mentioning that she was placing me on hold. THEN I expressed my displeasure with the pharmacist who eventually picked up the phone and he showed very little interest or concern in the poor customer service experience that had just previously taken place. I have a prescription discount card which he very impatiently explained that they don’t accept. So all of this was for nothing. So I cancelled the prescription. JUST CANCEL THE WHOLE STORE WHILE YOU’RE AT IT! Rude people get no respect from me. Learn some proper customer service skills or give up your jobs to...

The girl who works behind the Western Union area is the most rudest individual! According to this app their Western union doesn't close until 6pm. Well,I went there today approximately 5:15 and before I can go to the counter she stated "everything is already shut down". Not a hello greeting.......nothing! Then I hear her coworker speaking to her in Spanish then she says to her "you are so mean" and they both laughed as if my time wasn't wasted. If she can't handle custom service I suggest you put her somewhere in the back. Otherwise if your Western union is closed earlier than the time listed,it should say so!!! Unbelievable!!!!!! I would never.....EVER COME BACK HERE FOR...

My family & I have been going to this pharmacy for 25 years. Yeah they had one girl at the pharmacy for like 6 years that was always nasty but Digesh, the notary, lady with the glasses that does the lotto are the best people. Those of you complaining here could probably use some manners because any time there has been an issue, which can happen (no person or place is perfect), they've done EVERYTHING for us. Why? Maybe because we treat them with respect. We're Hispanics too so don't want to hear that they're nice to us because we're white people.

Thank you Brentwood Pharmacy for your service. We...