I am very disappointed with the way this facility is managed. From the start, I experienced extremely poor communication regarding my grandmother’s care. I was given misleading and incomplete information and felt like I was constantly being given the runaround instead of clear answers.
It also seems that the director and nursing staff pick and choose who they want in the facility, rather than treating all families with fairness, respect, and transparency. Families place their trust in facilities like this to care for their loved ones, and it is unacceptable for staff to control or manipulate situations involving people’s parents or grandparents.
The lack of honesty and professionalism I experienced has left me with serious concerns about how this place operates. I would not recommend this facility to anyone who wants their loved one to be treated with compassion, respect, and open communication.
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   Read moreDear Wingate/Taconic Rehabilitation at Ulster Staff,
I'm writing to express my deepest gratitude for the exceptional care I received. Each person involved in my care deserves heartfelt accolades for their unwavering dedication. I'd like to extend my thanks to:
Aides: Dee, Candi, Ally, Stephani, "L', "T", Val, Michele, Judy, Shandy, Patrick, and Evelyn.
Nurses: Charlene, Tania, Michele, Analise, Nick. Staff: Dolores, Martha, Victoria, Roshelle, Olivia (Activity), Jessica (Activity). Physical Therapy: Brandon, Samantha, Anthony, Trisha, Abby.
Your compassion and commitment significantly contributed to my recovery journey. I hope I haven't unintentionally omitted anyone.
Thank you all for the outstanding care and support.
Warm...
   Read moreI recently had the experience of entrusting my father's care to Taconic Rehabilitation in Highland, NY, and I couldn't be more pleased with our choice. The staff was incredibly caring and kind, consistently going above and beyond to ensure my father's comfort and well-being. Their professionalism and genuine compassion made a challenging time much easier for our family. The facility was well-maintained, and provided a welcoming environment. From the nurses & staff, right up to the administrative team, everyone played a vital role in my father's recovery. I highly recommend Taconic Rehabilitation for anyone seeking dedicated and attentive care for...
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