Canal Towne Emporium — Local services in Town of Mamakating

So very disappointed today . Have been a devoted customer for many decades. Used to enjoy special dinners in the Repast. Shopped for unique gifts for birthdays and Christmas as well as decorative items for seasons and holidays. Even purchased an oak roll top desk and oak dining room buffet in the days when the Emporium sold furniture on the upper level. These days I treat my grandchildren to shopping and treats. I saw a print that I fell in love with. It’s in the Christmas shop and reminds me of looking north on Sullivan Street up into Wurtsboro hills. I decided today I would purchase this, especially since my daughter told me it would be an early Christmas gift for me. But at the same time I wanted to return a $13.50 purchase from yesterday. I bought a little packet of incense that was supposed to smell like balsam pine. When I brought it home and tried to light a piece, it didn’t smell like pine but like something burning. When I tried to return, with my receipt, I was told if an item was opened and could not be resold it could not be returned. So ends my years of being a loyal customer. Will not do business with a store that has such an unreasonable policy. Good bye Canal Towne...

This is a nice store with lovely items in it, however, a word of warning: check your receipt before leaving. I was charged twice for a pair of earrings. I certainly take partial blame as I should have been more aware but I was distracted by three lovely companions, who went shopping there with me. It wasn't until I got home (to NC) that I realized I was overcharged. I mentioned it to my daughter and she said that had actually happened to her there on one of her visits. Hopefully, it was an honest mistake and not intentional.

Update: the store did correct this mistake for which I was very grateful. I would like to say that I have been going to Canal Towne Emporium for many, many years. It's always been a tradition for me, my daughters and my sister to make the trip to Wurtsboro to shop there during the Thanksgiving/Xmas season and have lunch in the village. They have beautiful things for sale and I usually do not walk out without buying something. This was the first time this happened to me and I accept partial blame as we were talking with the friendly cashier about where we lived, etc.; that could have been a bit of a distraction. I would recommend checking out this beautiful...

I've been going to Canal Towne Emporium since the 1970s. I used to go with my mother who always treated me to the black and red raspberry candies with the nonpareils and to the raspberry and orange jelly candies. I came to the website for two reasons. #1. I wanted to see if CTE would ship some candy to me here in Florida. And #2. My mom just passed away and I'm missing her. I figured if I could get some of that candy, I could enjoy reminiscing about visiting here with my mother. It was a chance to look at beautiful things when we came to Canal Towne Emporium. I spent time with my mom while learning a little history...browsing the store and seeing all the old-fashioned things they had for sale. And, like any kid, it was a chance to eat some delicious penny candy which she let me pick out myself. What could be better on a...