Aerus — Local services in Town of Mamaroneck

I got a promotional flyer from them and a dog that when needs to throw up prefers carpet. The price with the coupon was good and I decided to try them. The pros: They got to my house on-time, did a job faster then I thought it will take. The carpet became visibly cleaner overall. I am writing the review without checking if it's dry, but I am certain it will be much faster than after using hot water cleaning services. And the price was good, thanks to the flyer. Now the cons: The guy came in (very) dirty shoes, with dried-up mud on the side, did not put the disposable booties on even after I asked him if he is aware that the shoes are dirty and just kept walking on wet carpet with (very) dirty street shoes. Even the overall it got cleaner, the stains from my dog are still visible. And finally, I did not get receipt from the guy. He mentioned that he is an Aerus(former Electrolux) sales rep and from the get-go tried to figure out if I am in the market for a vacuum or carpet cleaner. Maybe he makes more money from the sales and since I was not inclined to buy, he lost interest and did not bother to be a bit more professional, but I do not recommend their service to anyone. I am not sure yet how good the machines are, although I have my doubts about that, too since after shampooing the carpet the vacuuming was "recommended" upon drying. So if I do not comply, where does the dirt go? Didn't it stay right there, on the carpet, but now with dried shampoo...

Our experience with purchasing a new Electrolux/ Aerus vacuum from Agron was excellent. What a lovely young man, and very knowledgeable about the product.

We have always had 2 vacuums in our home- one for each floor and wanted to replace our 20+( yes 20! ) year old one. Since it was during Covid, Agron came to our home and demonstrated the vacuum outside and let us take it in our home to try it out on our floors and rug. It works so well- the suction is strong, and it even has a stair cleaning attachment which I really wanted! It also cleans upholstery very well. It has other useful attachments as well.

Agron was knowledgeable and great to work with. He also serviced our other 15 year old vacuum and it is working better now. If one needs bags or servicing but can't come to the Larchmont store, he can drop them off or check out the vacuum and then service it at the store if need be.

We have now owned the new one for several months and are very pleased. It is on the expensive side but I have always been happy with this vacuum brand and the quality seems to have continued with Aerus/ Electrolux. The ease of service is a major factor...

Re: AERUS Electrolux in Larchmont, NY …………..

I think these are absolutely the best people! They know their product…they know how to repair vacuum cleaners…and one comes away from their store thinking they really enjoy (I even want to say “love”) their work! They are certainly good it!

They repaired my Electrolux vacuum efficiently and at a very fair cost. I needed my vacuum back in a couple of days and, once they had a sense of the problem, they went out of their way to help me with a quick turnaround. Indeed, the manager even stayed after she was planning on leaving for the day so I could go home with my now perfectly working machine.

I write very few reviews but I felt I had to for this business. If you live in Westchester County or the Bronx (as I do) and have an Electrolux vacuum cleaner — or want to get one — and want excellent service and enjoy being treated respectfully, this is your place! (Note: they’re also good teachers and want you to know your machine.)

So, a big shoutout for AERUS Electrolux in Larchmont! They have a very happy and loyal customer, in me! ~...