Horrible, they sold to me a refurbished computer that crashed after a few months, it wiped out all of my files, they were able to get only some of my files back, I had dozens of videos on that computer that I needed to make my brother a wedding video that are now completely gone, which lead me to have to ask them to do data recovery, I gave them my memory card and I had to pay them $200 plus tax (I think they should have given me a bigger discount than that since I lost those videos because of them) and they were only able to recover half the videos (the other half I will never see again), there were a few errors and not half of all those videos were recovered, the guy refused to recover the rest, though he did give me a refund on the computer, he said that he would recover the rest if I paid him $15 an hour (even though It wasn't my fault that there were a few errors), I convinced him to recover the rest of the videos free of charge, but when I walked in to get the rest recovered I was told that he doesn't work there anymore, I tried to get the new guy to recover the rest but he tells me that there's nothing on my memory card, which I find very strange. Do not buy a refurbished computer from these people, plus they sell to you refurbished computers that require terabytes, and they charge you tons of money for them, why buy a computer that requires terabytes when you can buy a computer that...
Read moreI have gone to AAccess in Larchmont, NY twice. The first time was when my desktop computer was dead as a stone; no sign of "life". I was panicked because I was not yet using the Cloud and I had untold thousands of files on its hard drive. AAcess detected a problem with my power supply, which they replaced by the next morning. Another time, I found myself unable to access about 150 photos I had just shot at a youth soccer tournament. I knew that I had saved the pictures, because I had reviewed them on the camera itself, but when I put the SD card into my computer to edit them, nothing came up. The guy at AAccess took the SD card and used data-recovery software that rescued all the pictures, and he promptly transferred them to a new SD card. Both times, I was charged a very fair price, and the service was friendly, professional, and...
Read moreEddy at Aaccess was incredibly helpful and was able to save all my information from my old computer that had slowed down to such a crawl that it took him three days to transfer all my files onto my portable hard drive, then helped put it onto the new computer that I had bought— all for a very reasonable price and quick,...
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