I needed to update from my iPhone 12 and stopped by this AT&T retailer. The gentlemen that worked there, Prem and Brian, were very helpful. That got me such a better deal on a new iPhone compared to the Apple store. They also got my monthly bill lowered by showing me other options in service that AT&T offers that I was never notified about before. While I was there, another customer came in and said she moved to CT but rather drive down from CT to get help from Prem with her phone because he’s always so helpful and knowledgeable. They helped set up my new phone, update my AT&T account and got a new satisfied, loyal customer. Really appreciate all your time and patience today, Brian and Prem. Keep providing amazing...
Read moreI live nearby and had a phone (a refurb from a big website) fail me when most needed. Walked in, noticed that the guy I've dealt with before (Prem) wasn't there, and was worried. But the guys that were there (2/21/25) were great! They had me all fixed up with a new phone, changed account, good price, and out the door in much less time than I expected. And very pleasant, as well. Highly...
Read moreThe store representative (Prem) was not customer oriented. I needed to ask all the questions, to which I mostly received short answers. Inventory was not great. I had to insist on staying in the store to transfer my old phone's data. The store was not clean or tidy. I am happy with my purchase, but I would not...
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