So I kind of debated between giving this theater a two or three star (if I could it would be 2.5), but I settled on a two thanks to some.. "annoyances"
This is a pretty small basic theater in a casual plaza area in downtown Penn Yann.
The theater itself is so small it's built into the plaza and at first glance looks like a normal storefront. Inside it's pretty bare with a few movie posters and two little ticket buying booths along with a small concession stand.
The staff weren't rude or overly nice, they just kind of did their jobs with slightly unhappy / neutral expressions and demeanors- which didn't really add or take away much to the experience.
Despite only being a three screen theater my family and I did find Pete's Dragon to be a good choice which we enjoyed and the ticket prices were reasonably low.
The room itself wasn't extremely spacious (which was to be expected) and the chairs weren't that comfortable either, but it was ok in all.
However, the aisles and rows being so narrow ( also there wasn't any floor lights either so it was completely pitch black) caused one of our party to accidentally brush against a fire extinguisher which was supposed to be "rigidly attached to the wall" and it just came crashing down to the floor disrupting the silence in the theater which was annoying to everyone.
Also probably the worst part of the experience happened about halfway through the movie. We were enjoying the movie, and then I noticed a weird dripping noise and I felt a few drops of water on my leg. And as the movie progressed the leak got worst and more started leaking as water steadily collected on some of the seats (which were empty but very close to some groups). After it got a bit worse someone told a few employees and they came in with a bucket to collect water from the main leak and then left Although there probably wasn't much they could have immediately done about the situation it was very annoying and I got partially wet and had to move during the movie to avoid further discomfort.
Overall, this would have been an ok / good theater, but the few problems that we did come upon were hard to ignore and I hope they're fixed soon.
It's hard to say whether or not I would recommend this theater, but if your in the Penn Yan area it might be your only choice, and although it isn't great, it's not the worst it could be.
Hope things are...
Read moreFirst and foremost the staff was not very friendly. We have a lot of kids and they seemed extremely annoyed with having to get us 6 popcorns and drinks. The attitude was less than desirable. Then when asked for extra butter, 2 of them said it was empty. Finally one went and put butter in there to melt and another decided not to wait for it to melt despite the other telling her it was not ready and was empty and literally pretending to give us extra butter like I wasn't standing there watching and could see nothing was coming out. On another note definitely could use some upgrades. Newer better seats would be nice, getting some of the merchandise you can get from other theaters like the speciality popcorn buckets and drink cups would be...
Read moreLocal town movie theater with 3 screens.
Pros: Price is cheap. Ticket plus snacks and drink is pretty much the cost of just a ticket at a regal.
Cons: When every other movie theater is updating their business, this one still looks the same as when I use to go as a kid. Seats are low par when compared to other places. Small rooms with hardly any slant. Short people will need those booster seats.
Pro/Con: Service is hit or miss. The employees working can either be friendly or just not smile at all depending on the day.
Overall: You can not beat the price. Have been visiting this theater for over 20 years now and...
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