The blatant ageist profiling and disrespect from the employees in ridiculous and not worth the trouble of shopping there. If someone who doesn't look older uses self checkout the cashier named Rebecca (shown below with manager Devon) will use her ageist profiling and accuse them of stealing which I witnessed first hand today. Today I witnessed Rebecca stop working her own register (which was loaded with people) to stare at and watch a customer at self checkout. She then proceeded to ask the customer if they scanned their items, ultimately accusing them of stealing. When the customer responds "Yes would you like to come check?" The cashier, Rebecca, declined to check. When the customer was done shopping and went to their car Devon the manager came out claiming Rebecca had sent him and claimed a customer was yelling in her face. Devon waited for the customer to return their cart and then proceeded to go to the customers car and attempted to intimidate the customer. The fact the employees made such a scary experience for someone and then acted like some sort of body guard when the customer was clearly open and willing to have Rebecca come check just shows how this cult of an Aldi functions. I also witnessed several older generation customers using self check out. All of which were not asked if they scanned their items as Rebecca targeted a young adult just trying to do his job and then sent her manager to attack him in the parking lot when she was unsatisfied with her own bullying.
I've shopped here a few times as an Instacart Delivery Employee and have not had a problem with this store until today. Employees make or break the experience I guess.
Side note: as always with Aldi they have one person working the register with a line...
Read morePenn Yan's Aldi is one of the most consistently clean and well kept stores I've ever been to. I've never experienced a rude employee, have almost never seen an empty spot on any shelf, the produce and meat selection and quality is great 95% of the time, AND they have curbside and delivery options! We've used the curbside twice now. Both times the pick-up times were as early as 1.5 hours after the order is placed, and today's was ready even sooner. The bagging is perfect, no items missed etc. My great experiences and the hours and stress this service has saved me motivated me to write the review. Thank you PY Aldi, for giving us such a clean, organized, nice...
Read moreI hadn't been in an Aldi in many years and was surprised with the new look. Lots of selection with a minimalist look. Was impressed. One thing I didn't know was the bring your own bag thing. So, I'm all checked out, my stuff is at the end of the register, and there are no bags. I said where are the bags? She said under there, I said under where, she said, "You said underwear!". No, that'd been funny. She pointed them out and i took one. She said are you going to pay for that? And i said this is New York state, pretend it's a protest and I'm...
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