Joseph Anthony's Fine Jewelry — Local services in Town of North Hempstead

About a month ago i went to Joseph Anthony's to have my engagement ring setting fixed because i lost one of the smaller stones on the side of the ring. The jeweler told me he could fix the prong that broke and replace the stone for $200 so I left it to be fixed. I have used this jeweler before and liked him until now. After paying him the $200 the stone fell out about a month later and the prong broke again, I'm in my late 50s and careful with my jewelry. When I went back to see him today, I was very disappointed by the response I got. The jeweler, Joe, never came out from the back of the store and, instead, told his worker out loud that I broke the prong again and that there is only so much that he can do and that the setting is old and worn and I need to replace it for a cost of an additional @ $500. Had he told me a month ago that the setting was so worn that it was likely to fail again and recommended that I get a new setting then I would have. Instead, he purportedly fixed it (but not well), charged me $200 and said nothing about it being old and that it might fail again in a few weeks. Had he told me that i would have not have spent the initial $200 if the prong was likely to fail, I just would have replaced it with a new setting. I'm very disappointed in how Joe treated me today; first his rudeness in not coming to the front of the store and talking to me, second in not standing behind his work and third in not telling me when he did the initial repair that it likely wouldn't work. I will find a...

I've always appreciated the fine service from the owner Joe, who was knowledgeable and helpful. However, my overall experience at the store has been affected by interactions with Joe himself, whose demeanor I found unwelcoming for the last time.

His behavior guided me to shop at Manhasset Jewelers, 445 Plandome Road ... just one block away..

SHAME ON YOU, Joseph Anthony. I hope this feedback is taken...

My fiancé had my engagement ring made at Joseph Anthony's Fine Jewelry and it is stunning! The quality of my ring is exceptional and he made the process so easy and enjoyable for my fiancé. We are planning on coming in soon for our wedding bands! I highly recommend this jeweler if you are looking for quality, value, and a great...