Not only was it well stocked, and staffed by people who were enjoyable to interact with -informed and helpful as well- but a few days after my purchase I received a refund to my account!!! They noticed that I had been overcharged and on their own accord refunded me without me having even noticed the overcharge (which was only $11 and partially my fault-long story but the point still stands)
I am so grateful for the reminder that the world is not a bad place and that there are still people doing their best to make sure things are made right… it really made my week, every time I’m looking through my transactions and see it I feel so much happier
Worth the effort of actually going into the mall to pick up a few cards to send out this holiday season and any other of life’s occasions.
absolutely love the mini cards * So many of them are just the right amount of cute or clever or just sweet and without the need to be burdened with finding the right thing to add besides your name. Great product, recycled materials, awesome quality, variety, color, design, and affordably priced.
So glad I stopped by and got a few of the...
Read moreRude service. After searching around a while, I purchased a card. After paying for it and having my Hallmark club card scanned, I was asked to show my signature on my credit card. After complaining about being treated like a thief, I was told this was usual procedure. I've never been "carded" in a Hallmark store or anywhere else, for that matter. I'm a 60 year old man and honest to a fault. Very sad for a business to take an adversarial relationship with their customers. They lost my future business for the fear of losing a three...
Read moreI was in Matthews hallmark store buying a few things when I left I was on my way home we don’t drive came home was looking for my hats couldn’t find them so I called the store I told the girl I think I left my package there I that what I was wearing and she told me that she had the bag I told her we don’t drive and that I wouldn’t be there for another month so she told me she will send it back to you and just got them today what an amazing person and nice store will be back again soon thank you...
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