Greenway Landscaping & Masonry — Local services in Town of Riverhead

One year update: The blue stone treads they installed came off! The stucco is hideous. They were also hired to re-grade the property. What a total fail.

Bottom line: They aren’t worth the trouble. There are plenty of other companies out there. Save yourself the headache. The completely unprofessional owner and lack of quality aren’t worth it.

The Good: During the work, Alex was pleasant to work with. His crew was nice too. They do a basic job. For simple stuff like installing pavers, they might be ok to go with.

The Bad: No accountability. Alex ordered a dirt roll off dumpster to be placed in the street, but it ended up in my driveway. The dumpster driver drove over and cracked my neighbors sidewalk and apron. The time from contract signing to work starting was over a month! He had plenty of time to get the proper permit or instruct me to do so. it’s been a nightmare trying to get someone to fix it. At first, Alex and the dumpster company agreed to fix it. A month later, nothing is done. And now Alex tells me that he has zero responsibility and none of this is his fault. It’s turned extremely unpleasant with me the homeowner and my neighbor left in a limbo. The Alex says all he will do is make 1 phone call to the dumpster company to fix it. My NEIGHBORS BRAND NEW sidewalk and apron cracked from the dumpster that Alex ordered to be put in the street, but the company put it in the driveway. He ordered it. He placed it. He should have been on top of it so that my neighbors property wouldn’t be damaged!!

In my opinion, both the dumpster company and Alex should have been more on top of this. They both should have addressed the matter accordingly, but it’s finger pointing at its best.

A week after he finished, I looked closer into the work done because a Gardner pointed out some issues. It didn’t look like a precise grading job was done. The stucco around the vent opening looks horrendous.

Alex requested a deposit so that he could order materials. The deposit was given a month before the work started. I receive a call a week before the work from Alex saying he didn’t get a chance to order the original pavers and unfortunately, the pavers we wanted are not in stock. Since the original pavers would take too long of a time to get in, we settled for another type.

Overall I wouldn’t ever consider hiring or recommending. There are far too many other companies that will do the same or better of a job and without the associated headache. I can’t imagine anyone wanting to go through the finger pointing after the contractors damage a neighbors property. What a...

Nice work but horrible communication. Contract was signed in March for work to begin June….it was completed the week of Labor Day…no show on the first day not even a courtesy call or text ,this happened throughout the whole time) but when that payment was needed he was here on a drop of a dime..they were going to leave the yard half way done and just deduct the cost off the bill was not even going to tell me why he made the decisions he did.. it was a hassle the whole time I got others involved and it was the only way I was paid attention to. I understand that materials are low but the customer who’s paying thousands should always be I the loop..just saying thanks but no thanx

9/24/2021 Update: On 9/10/2021 the owner of the company said he would reinstall a full 48 inch blue stone step (the week of 9/13) as opposed to a blue stone cut into 3 pieces and then installed. It’s been 2 weeks and he has gone MIA. I have sent a few text messages to get an update as well as my fiancé….perfect example of what...

Greenway Landscaping just successfully completed a sinkhole repair in my backyard. It was the result of an abandoned cesspool many decades ago.

Alex, who runs Greenway, was very responsive when I reached out. He visited my house and provided a comprehensive estimate of what he believed was the issue - and his hunch proved to be right.

On the day of the work, Alex’s team arrived promptly at 8 am and got to work immediately. The remediation of my sinkhole issue proceeded exactly as Alex had anticipated, and by mid-afternoon the work was completed to my expectation and satisfaction.

If I ever have another heavy duty landscaping project, I would not hesitate to use Greenway. I highly recommend the professional service that they provided as well as their expert...