Jewels Jewelry — Local services in Town of Rotterdam

I have done business at Jewel’s for years. Always a good experience! Recently I had a ring that held a great sentimental value repaired there. I had been hesitant to leave this just anywhere. My good relationship with all the people at this store calmed my fears. Just got the ruby diamond ring back. Let me say it was done beautifully. Nick personally took time to go over the reconstruction of the ring from the time I walked in with it, giving me advice and ballpark price, until it was completed. I am very pleased. These people are amazing. Professional and customer friendly whether you are looking to buy an expensive piece of jewelry or just having a battery installed. Conveniently located in a beautiful mall that makes running in and out hassle free. Nick and his lovely girl Friday had both my husband and I laughing as we discussed the ring because they are that personable. Thanks for another...

Everything in their store is “half off” but it’s actually the regular price doubled , so the “half off” price is the regular price. If you don’t believe me ask what they charge per gram and per k and for the weight of the chain and do the math yourself. But make sure you watch them weigh you’re chain and see what it says because I was lied to about the weight of a chain i purchased from them. When I went back in I was told I couldn’t be helped because I was calling them “lairs” by telling them I was lied too. They offered audio from the day it was purchased and when I agreed they quickly revoked that offer and continued too argue. I’ve been doing buisness there for years and the place was honest , but the new owners and staff are no good thieves now and they lost a loyal costumer. If you have another jewelry shop within 100 MILES Of you I recommend going to...

Very bad customer service me and my fiance bought three rings and paid cash for them wedding bands for each of us and a new engagement ring for me. I had my rings sent out to be sized they returned when I went to pick them up I noticed they tried giving me my ring back with one of the stones missing. Then the staff acted like oh how did that happen. It was to be sent out with a rush order. Rush yeah ok ... A week and a half later. Then the manager Matt was very ruid. I went in the store and his one employee marina knew why I was in there and she continued to pretend she didn't even see me. This company SUCKS. I had my pre wedding pictures and had to do them without my ring. Thanks for nothing. Don't do business with these people. They will only tell you what u want to hear. They don't care if it effects...