Cricket Wireless Authorized Retailer — Local services in Town of Salina

Absolute horrible experience... “manager” Nicole was extremely rude and rolled her eyes at me every second she could the other employee Michelle was even worst this one by far the worst customer service I’ve received .. they were rude to everyone who came in and expected everyone to know how they phone works? We came here because we need your help not your condescending and rude attitude! t’s really ridiculous that when I call the mattydale store I can hear the agitation in their voices when their suppose to be doing their job! And these two clearly need new jobs because they...

Very rude female representative. She told me not to come back, after I told her I would pay cash for my monthly phone bill. She did not listen to what I wanted and berated another colleague for not saving me money ( who sold me the phone). She insisted I pay with autopay after I told her I would pay cash monthly. I have been in this store while she worked and she was rude to all customers. Why is...

Received excellent service during my visit yesterday. My refurbished phone needed hours of updates, and Michelle offered to keep working on it while I kept my other appointments. When I came back the updates were done. She and Ben helped me transfer my contacts, port my number, and choose a plan that is right for me. Ben even helped introduce me to some of the phone's features. Thanks,...