Heartland Ink LLC — Local services in Town of Salina

Did he not cancel 24 hours before the appointment? Did he not state that he was taking the idea to a different artist—one who specializes in horror—because you couldn’t execute the design?

More importantly, did you not tell him that he would need to send another deposit for the new piece, confirming that the first tattoo design was scrapped and voided? You made it clear that this would be an entirely new order, yet you still carried the cancellation policy from the first design over to the second.

If the cancellation applied to both, then why charge another deposit for the next tattoo? That would mean you took the original $100 deposit, charged $300 to cancel it, and then required another $100 for the second design. So which is it?

If a design change still counts as the original booking, then why ask for a new deposit? And if it’s considered a new booking, then why apply the cancellation fee from the previous one?

This isn’t about policies—it’s about transparency. And calling out greedy business practices isn’t bashing, it’s just the truth.

"Without the new deposit for the new design, the cancellation policy doesn’t apply to the second design. The new deposit = new agreement and the first one would’ve been void, but he didn’t send a new deposit so the first appointment was what he paid on." - the response from the shop. Your reasoning doesn’t hold up.

You’re claiming that without the new deposit, the cancellation policy doesn’t apply to the second design—but that’s not how deposits work. A new deposit = a new agreement, meaning the first one would have been void entirely. Yet you still applied the cancellation fee to the first design, despite him canceling within the correct timeframe (as proven by screenshots).

So what actually happened?

He canceled on time (before 3 PM, at 9 AM). He informed you that he was going to a different artist for the horror piece. Instead of honoring the cancellation policy for the first tattoo, you forced him to “buy his way out” by requiring a new deposit—even though he had already walked away from the project. Now, you’re upset that he didn’t show up for a tattoo he never agreed to pay a deposit for in the first place. This is why people are confused by your stance. A deposit exists to secure an appointment, not to trap someone into paying their way out of a service they no longer want. If the cancellation was honored properly, he wouldn’t have needed to put down money on a new design just to escape the old one.

At the end of the day, mistakes happen, but if you keep finding yourself in these disputes, maybe it’s time to reconsider how you handle business. Because right now, the common denominator isn’t the clients—it’s you.

On your own policies, its $50 dollars fee to cancel within 48 hours. 9 am on a saturday, when the appointment was 10:30 monday is what. 48 hours. You. Are. Wrong. In every single regard here. You stole 250 from someone, ignored your own policies and think the world is out to get you. No, you...

Let’s set the record straight. A client booked a tattoo with you in 2024, put down a deposit, and expected a professional service. Instead, you took seven hours to produce AI-looking outlines with no shading or color, then charged $400 for two sketches because you couldn’t execute the requested design. That’s not industry standard; that’s a hustle.

Yes, I shared your work for feedback in a private Discord server—because that’s what people do when they want opinions on an artist’s skills. The original buyer isn’t even in the server, so the idea that this is some mass vendetta is nonsense. This is a review of your work and business ethics.

You’re right about one thing: no one is saying you can’t run your business this way. But no one has to respect it, either. If you overcharge for subpar art, people will call you out, and if you can’t handle public critique, that’s on you—not your...

Taylor created the most beautiful memorial piece for my husband. I sent her a paragraph of things I wanted, and she didn't run the other way. She contacted me, we discussed the list, then she brought me back to reality and we made a consultation appointment. At the appointment she asked questions, listened to what was important to me and the reasons why. At the end of the appointment she had a rough drawing to go by and from that created the most beautiful piece that represents Ken perfectly. I can wear it with pride, when asked I can tell the stories behind each thing we chose for the piece, but most importantly I can look at it and smile!! She's a true artist and her work is amazing. I'm so glad I...