Shanor Electric Supplies — Local services in Town of Tonawanda

Stopped in here before going to home Depot looking for some items. When asking the guy behind the counter about them, he got real porky and sarcastic in his demeanor / response "Yeah we sorta don't carry that" offered no help didn't ask a single thing. Honestly I think they do carry what I was asking for but the guy was just A lazy, and B a totally not knowledgeable about the industry he works in. Stinks because I've since spent tens of thousands at home Depot buying electrical supplies and tools for work projects for myself...

Today I needed some basement ceiling fixtures and the very friendly counter salesman directed me to Norm who is Shanor’s fixture expert. Norm could not have been more friendly, courteous and professional. He knew exactly what I needed for my project. What a pleasure it is to do business with a company that knows what customer service is all about. Incidentally Norm also helped me load the...

I stopped in to the store on military and wasn't sure exactly what I was looking for. The salesperson Kevin showed me a bunch of different options and helped me find exactly what I needed to complete the look I was going for in my den. Definitely will be going back thanks to his patience...