Amici Ristorante — Restaurant in Town of Tonawanda

We decided to go to this place because it is in our neighborhood. Upon walking in we were told that because we did not have reservations, we would have to sit on the patio. It was a nice evening so I thought that was a good thing. Upon being seated on the patio, at a table which was a bit large for only two people, we were promptly greeted by our server who took our drink order and brought some bread over to the table. After returning with the drinks we ordered our meal. I ordered the clams casino for an appetizer and the Sicilian steak (cooked rare) for an entree. My girlfriend ordered the french onion soup and a penne pasta dish. The french onion soup was OK. The clams casino were about 90% bread crumbs and 10% clam. It also was served with hot sauce which I found odd for clams casino, but it tasted OK. The entrees showed up and my girlfriend thought her penne was decent. My steak did not look appetizing at all. Three extremely thin, although decent sized, pieces of steak swimming in hot sauce with peppers, onions, scallops, and shrimp scattered about. Upon cutting into the steak I could immediately tell it was medium. A steak this thin is next to impossible to cook rare and the chef should have known that and said something. The steak was also incredibly stringy and tough to chew. Filet should not have that kind of texture. The scallops and shrimp clearly had been frozen and reheated in a microwave. The potatoes showed the same as the seafood. It was highly disappointing. I had only taken four bites of the entree and couldn't have any more of it. I informed the waitress of this. She apologized and asked if I wanted anything else, which I did not. The waitress brought the check over and I saw that they had charged me $26.99 for the entree that I had taken four bites out of and sent back. I asked her to take it off the bill and she apologized and informed me that she tried to but the owner would not let her. Whomever owns this restaurant should know that their lack of cooking ability shows quite evidently in the food that they serve. When you have a customer who is dissatisfied, you should make every attempt to please your customer. Putting your wait staff in that kind of position after serving sub-par food is not a good way to drum up repeat business. I can guarantee that we will never return to...

They say they’re authentic Italian food…LOL, that’s pretty funny. I had chicken parmigiana that I’d swear was frozen, soggy chicken. Tasteless and very sad. The pasta portion with this dinner wouldn’t satisfy a 3 year old. Wife and mother in law had chicken florentine with canned spinach LOL…waitress swore it was fresh, but fresh spinach doesn’t taste tinny like this did. Waitress did her job well, but for $154 before tip, I feel violated. Avoiding this joint is your best bet as there are many other Italian restaurants with much better food, at a much more reasonable price. A special occasion became a huge disappointment by eating here. Thank you!

Update 9/4/24 - Well the owner reached out and sent a gift certificate months ago for $200, so the same trio trekked there again to give them another chance. So Glad we did!

On this visit everything was great…You would think it was a whole different establishment! They were very busy so the service was a tad slow, but worth the wait.

So, to sum it up, perhaps our first visit was a fluke and they really are a very high quality Italian restaurant. We’re glad to have google available to leave these reviews, and get problems like our first visit resolved…. We would eat there again and can honestly without reserve recommend them for a very Tasty...

We went for our 15 year anniversary. We ordered the roasted garlic bruschetta platter for an appetizer and it was simply delious and tasteful and I felt a bit adventurous trying the different tempinades(sp.). I ordered the chicken marsala and it was very delightful not overpowering in any way, the flavors blended nicely and the chicken was cooked perfectly! My husband ordered the breciole(sp.) He really enjoyed the combination meat flavors. The sauce went nicely with the rich flavors. Dessert was a creme brulee, and a chocolate peanut butter pie. I had never had creme brulee before. This anniversary we were trying step outside and do something different, we were looking for a place you could dress up for that wasnt overly expensive but still felt that way, and this place met our goals. We got to try new things and the staff was very attentive without being on top of you every second. Our budget was $200 and we fell under $100, so we left a 50% tip for the enjoyable affordable experience. The best part was my long island iced tea was absolutely perfect! The only thing i would say thats remotely bad was that we did feel a tad overdressed, with a majority of patrons at the tables being in jeans and t shirts, and we would really have liked a table in a more...