2/8 The store experience was great. The representative was able to help me make my purchases on the Bogo deal however, the next day I went online to make a purchase for my niece's birthday and there was a clearance that I selected and then I got a email stating that the item was out of stock, which I then went back on the website and it did indicate that it was back in stock just at a different rate . I spoke with a representative David I have screenshots and he never returned any of my emails. I called the representative to see if there was any accommodations and she stating that the inventory is not in, but I'm explaining to her it is because I have proof of another screenshot that they canceled my order, but the item was for sure still available just at a different discounted rate the representative that I was speaking with also mentioned that there was an error on their website . I'm not sure how this is the customer's fault, but there was no medium or accommodations to be made. I enjoyed my experience at the Johnson City location but I don't like being lied to from the company at all, especially when I have...
   Read moreI had a really good experience getting my second and third lobe piercings. I made sure to spray twice a day and kept them really clean. I didn't sleep on them and if I was side sleeping I used a pseudo piercing pillow. Still, I had really painful ears. Turns out, the third piercing in my left ear fell through the hole and kind of embedded itself into my earlobe. I believe that a larger stud could have prevented this but I didn't really even know it was a possibility when I was picking earrings out. I also had to take the rest of the new piercings out because they were super painful and infected. The third piercing on my right ear was starting to sink as well. I'm disappointed because I know this is not the best choice for ear piercing but they were only lobe piercings and I paid a lot to have to start over. I would definitely consider a...
   Read moreWent to the mall tonight to purchase earrings for my wife and daughters picked out the ones that we wanted to purchase then the girl rang them up and the total was much more than the ticketed prices for her to only tell us that the prices on them were all higher than the ticketed prices so I asked her if they were going to honor the ticketed prices and she then told me no absolutely not then she blew us off to continue talking with a boy that had been standing their talking with her for more than 30 plus minutes also acting as if we were bothering her we sure will not be returning to this store again and the only reason we are giving a star is so that we can...
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