The Salvation Army Thrift Store & Donation Center — Local services in Town of Union

I was SO impressed with my trip to Salvation Army today. Prior to today’s visit I hadn’t been in a while due to how dirty it was, a few too many bad encounters with the previous manager, and the donation center being closed 24/7. I have been hearing lately the store is under new management and team, and it has undergone quite the transformation. I decided to give it another chance, and WOW!! It looks like a brand new store. It’s clean, organized, the selection of product has increased drastically. The staff onsite were welcoming, and friendly. I was greeted as soon as I walked in and was offered assistance if I needed it. You can tell by how the staff not only interacted with one another, but with the customers as well that there has been a huge boost in morale and overall change. I plan to add the Salvation Army back into my weekend thrift rotation! And for anyone who’s previously had a bad experience, please consider trying again. It will be a new experience entirely! Also huge shoutout to Lacy for providing the most phenomenal customer service I’ve...

Came in to make donations as I've visited many S.A. stores across the nation and the tall, thin, tanned skin guy in the back (the only man there) saw we had a tailbed of boxes. He just barely looked in one box and said, "What'd you do? Clean up stuff from your old lady's house in Endicott? We can't sell this stuff. We don't want it" Mind you, it was all neatly boxed and full of household items and glassware. All of it was sale worthy. As I'm new to the area and visited this shop a couple times, the staff a(especially that man) are rude and most unhelpful. Salvation Army is a Christian organization and this store has the worst representation of it that I've ever seen. We'll find another place to give. I do not recommend a...

I have been a customer of the Salvation Army Endicott location for over 20 years and have certainly seen my share of managers and employees come and go. After an 8 month or so break earlier this year due to the rude, non-customer oriented, make-up-your-own-hours militant-style crew, I am pleased to see the store now has not only a clean, fresh new look with an abundance of well organized merchandise, but also a brand new staff of kind and genuinely happy employees who will answer questions or take a moment to chat. It's like a breath of fresh air ! I cannot say enough about Lacy and Carolyn (Caroline ?) - they are an asset to the company ! Keep up the great...