Midvalley Athletic Club — Local services in Tucson

I've been a member for most of the years since 2009. The following is pre-covid:

Without changing rates they had reduced the hours down to like 6am-3pm for the pool. Random days the whole place wouldn't be open with a 'sorry' sign. I think they started closing week-nights at 7pm or 8pm and it changed around quite a lot. At some points weekends closed at maybe 4pm. On top of this half the facilities/amenities were broken, and there had even been a fire in the sauna, the steam room worked sometimes. So the group of swimmers and gym people I used to go with eventually all just quit.

Post-covid and construction I re-established membership with high hopes that it would be better with new facilities. They opened a single lane where you could swim in a half covered pool filled with rotting plant matter and dirt from construction while management lounged in their office. Even now they are closing the pool well before people get off work, and on the days I can go they keep only a single lane open so as to further prevent me from swimming. The amenities like steam/sauna are still incomplete or broken.

All this and not a lick of apology an offer for some credit back for over months and months of being restricted by changing hours, not even trying to make the pool something people can use. Last time I reestablished once the pool reopened they still found a way to force me to pay another re-initiation fee, and offered nothing in form of apology. Perhaps they will get it together someday here. For now I can't recommend this...

The clubhouse is along side some apartments. It has been downsized and the equipment is now upstairs. They have their classes downstairs. It's a nice, clean facility and most of the equipment is in good condition. I was a little disappointed because I have trouble climbing stairs so it's a little difficult for me. There is a bathroom but it is downstairs. Once you go to the pool it is recommended that you go home in your swimsuit. So I haven't used the pool because I don't want to wet my car seat. There are lockers but there is no way to lock them. On Sundays there...

I'd give this place zero stars if they'd let me. Lets start off with the fact that they never have their AC on. My 65 year old mother asked them to turn it on because it was unbearably hot in there, the owner flat out said no. Second, my mother is on Medicare and they have a program called silver snickers which pays for gym memberships. MIDVALLEY HAS BEEN DOUBLE DIPPING FROM MY MOTHERS POCKETS AND SILVER SNICKERS FOR MONTHS! When she changed her bank account info, they kicked her out and told her she owed them money! DO...