CVS — Local services in Tunkhannock

They are the worst place to get your prescription. The pharmacist are very, very rude. They are thoughtless and very unconcerned about your needs. No one in that pharmacy knows what they are doing. And they are too lazy to look it up or ask for help. Most insurance companies have a place where the pharmacist can call to get help on filling the prescription if it doesn’t go through. But the pharmacist over CVS are to lazy to do that. Or they just don’t care. I had my insurance company call to try and get the situation straightened out and the pharmacist was so rude to the person from the insurance company that the lady from the insurance co. told me to find another pharmacy. She said she has never encountered a more ignorant person on the phone than the people from CVS. And on top of that they think they know more than the dr. My family dr. sent a prescription for me and they were having a problem with it going through the insurance company and of course they wouldn’t call to get it straightened out so I said fine I’ll pay cash for it. But the pharmacist said “No” that she would have to call and get the drs. approval. Now it is beyond me why she would have to do that because he was the one that prescribed it. So I said fine. But they did nothing about it to get it taken care. So I finally called the insurance help desk ( which I should have done in the first place)and they said there is no problem all they had to do-was put in this code and it would have went through. So that’s when she called them and they were so ignorant I couldn’t believe it, either could she. What ever happened to courtesy and helping the customers. I advise anyone with a prescription to change your pharmacy and go to a place that cares about the people they serve. And on top of that trying to get through to a person on the phone it took me 15 minutes because the recording kept asking me different questions about covid and kept going back and forth about things that had nothing to do with what I wanted. Never again will I step foot in that drug store. I think all those pharmacist need to go to a common courtesy class or be fired!! I would give them a-10 but they don’t give you...

never have written a review before but this cvs almost every single prescription every single refill there is an issue, or i’ve waited days-over a week several times. countless times have requested a refill a week ahead, nothing, go to pick it up, nothing so I have to wait. then still nothing. so my mom calls, and more often than not whoever is usually answering the phone there is inconsiderate, and blatantly lies about doing there job. as in, doesn’t send anything for the script out, continuing to leave me without meds. I can’t mess my Birth Control up every month for 0 reason. I have PMDD AND ENDO. have also gone without SSRIs which is dangerous for several reasons. all because of genuine lack of care and lazinesss which is a word I don’t even use. have read reviews about the manager - I don’t see much changing. but maybe start treating people like humans who need their medications and not some “annoying person” on your day of work. that’s the job that you chose. yeah people get annoying when we can’t get our medication that affects our livelihood.

also read a review about several customers noticing ableism towards an Autistic worker. it’s...

Very POOR customer service too many Pharmacy Techs on internships working there .They don't know how to look up your current insurance and try to get you to pay out of pocket for medicines. Since the store is suffering for sales the Pharmacy has to pick up the slack . They ridicule a worker who has autism who works there. Many people seen this first hand.If your a Pharmacy Tech working at cvs then why would you make fun of somebody with a handicap. They are very rude to the elderly people and try taking advantage of them as far as paying out of pocket for perceptions saying the insure is only paying so much towards them .Stay away from this crooked franchise go somewhere else lime the medicine shop rite aid or Walmart Cvs is a rotten customer service venue to...