A-1 Home Appliance Center — Local services in Tupelo

I am very disappointed with their service. Nov 4, 2018 was my first time contacting this business to repair my dishwasher and refrigerator. On two different occasions I was told a repairman would come to my house., I waited for hours and he never visited my residence. I personally went to the office two more times to schedule an appointment time, and finally on February 4th, 2019, a repairman fixed my refrigerator. As for my dishwasher, I was told a part would need to be ordered. I have called three times in attempts to gain insight on the progress of the ordered part needed to fix my dishwasher. I have yet to hear from anyone, and it is June 1st. At this point, I will be seeking alternative services for...

My mother bought a Maytag dishwasher here in June 2020 as it had a 10-year warranty and thought it came with great service. Then in Sept 2022 she called as it had an error code of and was not draining. A worker showed up once and pressed the reset button and that was it. She then started it and an error code appeared AGAIN. She called numerous times and was assured someone would be out. However, they never came. She then went to this store twice as calling did not seem to work. The owner gave her the names of plumbers and one came by, checked the pump, and assured her that he would come back and she never saw him again. Now she is stuck with a useless dishwasher and doesn't...

Mike was the person that sold, delivered, and installed the kitchen aid refrigerator for my family. The ice maker never worked and he insisted that it was not his problem. I told Mike that I believe you should service what you sell like your company page states. That’s when he became extremely confrontational and aggressively rude. “I do not need a sermon from you,” was Mike’s statement. My ice maker still does not work a year later, looking to get a new fridge now and will never buy...