Big 5 Sporting Goods — Local services in Turlock

I have worked so hard with the VA to get my approved disability rating. Found out I qualify for a fishing license discount, which has helped me cope with depression. I sit outside this establishment disappointed. As this establishment has input an incorrect address on my fishing license and refuse to correct their mistake. Now they want to charge me a reprint fee. I provided my state DL, which I am required to maintain correct and updated. Which is. After reaching out to fish and game and being denied a waiver for this error Mr Derrick, the store manager refused to help me out, fish &game did state that all establishments should be verifying verbally which address is correct in case there are various addresses on file. (Which this establishment failed to ask) The issue is that they chose to click on an address that was used in 2017, why? When I have physically provided a DL with accurate information. They know better, and know that both the Fishing license and my ID have to match. Society knows that when an officer observed anything out of line or inaccurate, that it opens up the situation to further investigate. This was my attempt to fix this issue. I don't know why F&G Didn't want to provide me with a waiver, because they claim that the IDs do NOT have to match. Mr. Derrick you had options in means of helping me out, or correcting your employees mistake. As I mentioned I will not be stepping foot in this store again unless this...

I had recently purchased a shotgun off of the store in Turlock the manager helped us and I had waited the 10 days and the pickup date was on a Sunday at 8 and when I went to go pickup my gun the same manager told us that he couldn’t give us our guns because they closed at 8 even though he was the one that sold me the gun and said to come in on Sunday and he would be glad to help Give me my gun and he turned us away and said that it was state that gave the time and date to pick up after waiting all day and 10 days to be turned away after making a almost 300$ purchase I’m am super disappointed in this store and the employees and management this will be the last time I go into this store from now on and big 5 will never see a transaction under my name again I am extremely disappointed and disgusted with the fact that we were early it was not even 8 yet and they...

I took the time out to help my disabled son return a bat he bought which was in perfect condition. He told me he always has problems with the store employees there. My son has Autism so he has difficulties explaining his situation at times, so I went in there to return it for him and right off the bat the lady Celina in there start saying every store she has worked at has told her she couldn't return bats which wasn't true, I had her call the manager and he had to educate her on the policy of returning the bats and that she could return bats. I wanted to complain to the corporate office since things like this had been happening to my son in the past. I had told him not to shop there anymore since he felt mistreated by some of the staff plus they were quoting policies that didn't exist to turn away customers. A lady named Sarah at that store really gave him...