Capital Market Center — Local services in Tuscaloosa

I will rate with one star cause zero is not an option, today there were 4 registers open and backed up at Capital Market Publix. It was lunch time and I had Sushi and a drink. I went to Customer Service and had to say Mam loudly go get the Customer Service reps attention away from the sales paper. I dropped my drink in the process and when I picked it back up, she had not moved from her spot close to the Customer service entrance and proceeded to tell me she would not check me out cause she was allergic to seafood and that needed to go get in line; not even a here you hold it and I will scan it...just not going to move. Never seen such laziness in any Publix. So I put the food and drink back and proceeded to leave when I founded the corner I hear her talking about me to another Publix employee. Pretty...

My husband & I loves to shop here. The fresh vegetables are really very good & they have products that you can't find at the other stores. The employees are VERY friendly & helpful. And one of the main things, we DO NOT have to stand in a long line to check out. And we hate the way the other stores, where you have to self check your groceries. I don't get paid to check my groceries. I already have to PAY for my groceries. We like the fact that the store where we shop has a lot of different sales each week, where you can buy a certain item & then you get one...

Living in FL I was always close to numerous Publix stores. I knew I could count on great customer service, deli subs and premium ice cream that couldn't be beat. However, living in rural AL a trip to Publix is now a luxury. Not impressed with CS at this(or any) Tuscaloosa Publix. Deli people not welled trained. Cashier's are very ho-hum and they have even installed self-checkouts. Note to Publix: If you want me to do your job, pay me or lower your prices. You should value your reputation more...