Claude Brown's Home Flooring and Custom Furniture — Local services in Twin Falls

I was really hopeful with this company. I chose them because they were family owned, cheaper than the competition and really made me feel like I was getting quality. I also was in a semi-rush to get my carpet put in and they were available to do it the soonest. My order came on time, but then layers could not come for another week, delaying us moving in even further. Then they ripped out the carpet and delayed the job another week while I painted the floors, which took 2.5 hours, to take care of some stains from previous residents. (Why is this common procedure not accounted for in the timeline of bids)? Then when the layers finally came back (2 weeks delayed now) they didn’t have enough carpet to finish the job and it was put off for another 2 weeks. I have now been waiting for 3.5 weeks since the estimated time for the job to be completed and am getting very impatient and frustrated. We still haven’t been able to move our furniture into our home and I have tack strips exposed with 2 small children. I am not happy with the service I’ve gotten. I have never publicly complained about a company before, but their process should be more transparent and they should be more careful about making promises when dealing with deadlines. I feel they told me what I wanted to hear just to...

Absolutely amazing customer service! Needed new carpet pretty much throughout my house. Called one day for a bid and Bob was out the next day to take measurements and brought awesome samples. He even got the quote back to us that same day. 2 weeks later when the carpet came in they were done in 2 days and it looks amazing! Highly reccomend and will deffinately be...

I had 2 different carpet cleaning companies waste my time or could not do the job!! Especially Angi carpet cleaning service. They’re the worst company I’ve ever experience but this company was amazing! They had the best customer service! Affordable! And did the job the other 2 couldn’t do!! Love this company and will have my service for the future!! They’re truly a...