Would give negative stars if possible. Jim sold us a washer which he said runs smooth and works great. He delivered it and we tried to wash clothes later that day but the thing wouldn't turn on. All the buttons on the control panel didn't work, if they did it activated a different button. Can't change the spin speed, water temperature, nothing. I did get it to do 1 cycle and it activated the extra rinse cycle which i couldn't change because the buttons don't work and when it was done, the washer left the clothes so wet you couldn't put them in a dryer, they had to be squeezed first. He told us we had a 14 day waranty, I called him and he told me we were being too picky. So I told him we would try it some more and if I could call him back to the next week to see if he was coming to Idaho Falls so he could take it back. Now he won't return my phone calls or texts, which I've called well over 20 times. He won't answer either phone. He knows he sold me a piece of crap which is why he won't return my calls. We had another appliance going out that was covered under warranty and that repair man to a look at the beauty Jim sold me and showed me that the bearings were going bad and it wouldn't have lasted much longer anyways. Bottom line is you can't trust this guy. He is dishonest and he doesn't care. DON'T buy from this guy. If he sells you something make sure you get a receipt. If I don't hear from him soon, I'll be reporting his store to the Better Business Bureau and filing a police report with my local law...
Read moreI have rental properties in Twin Falls Idaho. My tenant had their dishwasher go out so I looked on Facebook I happen to see a dishwasher for sale and it was snake River that was selling it. I purchased it from him and sent my tenants in to look at it to make sure that they would be OK with it he charge me a fee to come out and install it once he found out my tenant had a truck he tried to ask them to install it themselves and he would give them the money that their landlord paid him so they could install it. They thought that might be voiding any type of warranty. Anyhow very unprofessional the unit did not work he thought and argued with my tenant told me she was rude and he was going to teach her a lesson and then the machine did not work and he demanded they pull it out bring it into him and he would get it working I wound up just buying a unit from Lowe’s and he did not want to refund my money but kept the unit. When I spoke with him I could not believe what kind of a business person I was talking to he wound up at the end offering me back half of my money the other half to restock the item I highly recommend you be very cautious when doing business deals with the owner of snake river appliances. But also to get my house back I had to physically Go into his store and catch him there because he did not want to take my...
Read moreI went in here spent over $1,000 I ended up paying $500 for a queen bed box spring mattress and a couch I also bought a washer dryer and the refrigerator asked if they could bundle everything together and give me a cheaper rate cuz they wanted $1,300 for when he said yes you would do 10:50 I bought it all asked if there was a warranty 90 days he replied got the fridge home didn't work waited 2 days didn't work washer wouldn't even wash one load of laundry never even tried the dryer called him and his wife up and they said they would either exchange it or give us our money back took it back got$500 back from him actually it was 550 sorry then he calls me cussing me out calling me a m* and a thief saying that I stole his refrigerator water filter and unplugged his compressor now he is harassing me on text messages which I have screenshots and copies of this guy used to run out of a storage unit and I didn't even know it was him until I met him at the store he ripped me off on a washer and dryer before but I figured I'd give him a second chance they plan on opening a store and Rexburg over in that area do not buy from these people he is a crook and he will continue to try and screw...
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