Goodwill Retail Store — Local services in Union City

My little girl (2 year old) stepped up on the toy shelf to reach a baby doll. The metal shelf ledge that she stepped on was not secured down so it fell off the shelf onto the floor causing her to get scratched all down her ribs and stomach area by another higher up shelf ledge. So I nicely let a worker know that it wasn't secured the way it need be. I soon am met with two employees whom I did not ask to speak to. The man was abusive. He was not worried about another child getting hurt.His only interest was to make sure I knew children shouldn't step up on the unsecured shelf. The man wasn't even going to zip tie the ledge up ,he said it was good the way it was. The other employee who I believe is the manager had to mention to him that it wasn't secured. My girl was fine but I didn't want it to happen to another child and In the end me doing the right thing made for a hard time. Please do better...

I try not leave negative reviews but its hard not to. A lady refused to sell me a item today. It was a desk file seperater. She told me I could not get it until it was placed on the shelf. She got down to just the item I was wanting and went and refilled her stock cart. She avoided me and avoided putting it out she would grin like it was funny. I waited 20 minutes with her avoiding putting it out and walking in circles placing nothing else off her cart onto the shelves. Very unprofessional. If she wanted it she could have just said its not for sale. It would have...

This is the absolute best Goodwill store I've ever shopped--kind of a cross between an outlet mall store and a J C Penney's. Clean, well-organized, highly-professional store staff, and a surprisingly large selection of clothing for men, women and children. There's a large selection of books, too. The first weekend of each month is half-price on nearly all items. I picked up 3 paperbacks in near-new condition, plus 1 CD, and with my total rounded up to the next dollar as a donation, I spent $3! This Goodwill is well-worth your time...