Maqbool Islamic Clothing (مقبول لباس اسلامی) — Local services in Union City

We shop at here all time! Usually there is one brother that’s always there to help and today there was someone new. He helped my mom with an exchange a few days ago, since the sizing of her abaya was wrong and she payed a lot of money for it, so she wanted to get something that fit.

That day my mom went in for an exchange, the employee who was there today was there that day too. The guy rushed my mom to pick something for the exchange and hurry up because he needed to attend the Quran Hafiz graduation at the masjid across the street. My mom quickly rushed picked something and felt pressured, so she didn’t say anything to him and just brought it home to try. Unfortunately the fit was not right this time either, and it happens to all customers.

We went back today and all my mom asked was can I exchange one last time since last time I didn’t have time to try. The employee was very rude and stated that ‘WE ARE NOT WALMART. WE DONT EXCHANGE OVER AND OVER, WE DONT HAVE MONEY TO DO THAT FOR YOU.’ I had to raise my voice and cut him off to get a word into his rant. I told him ‘no one said you are Walmart.’ I was going to tell him that accommodating the customer should be his priority as their business runs based on the sales and feedback of their customers.

My mom asked me to not continue and argue with him so I didn’t say anything further. I am HIGHLY disappointed with Maqbool and their employee. I have never had an experience like that, at this store before. I will not be referring anyone of my family members or friends anymore.

My uncle passed away this passed week due to a tragic car accident and this is the last thing we needed. We referred many people attending his janaza, to go and buy good quality Islamic wear at maqbool.

In the end the quality of the product means NOTHING, if the people in the store don’t know the first thing about respecting and caring for a fellow muslim.

May Allah give hidayath to you sir. Don’t raise your voice to anyone, especially someone’s mother! There’s no need for that and that is not the...

Nice elderly man until you return an item that was damaged before purchase!!! My 8 year old daughter chose her very first Quran from this store. It was open and the elderly (long beard) man let her look at the Arabic text to see if the letters were big enough for her to read. At the time of purchase we didn't check the Mushaf for any tears or damage which we should have done. A few hours later at home, my daughter wanted to read from this Quran and that's when we noticed the inside cover was coming off and the pages were loose at the bottom. Also there were finger stains at the outside top and bottom pages. I could not return it the same day so I gave the store a call and said I was returning it the next day. My 8 year old and I went to the store and I could see the man was not happy. He didn't let me explain and gave us a choice right away: either buy this Quran (one that he had ready for us) or get money back (he had $40 ready on his table). I said my daughter wanted to buy one. My daughter didn't get to choose so she checked the pages of the Quran that the man had ready for us and said to me that there are stains on top and some pages looked loose. That's when the man lost it! His face became red and he said to get our money and just leave! He said that he could show us 10 Quran and we would find something in each one! I was shocked and couldn't believe how a (muslim) man could treat a woman and a child this way! I didn't say anything because I didn't want to upset my kid. She was very disappointed because it would be her own first Quran! We have a few Mushaf at home and have been using it daily. The pages and cover are fine and didn't fall apart. Honestly, I could buy the same Quran for half price at Amazon, but I wanted to support our local Afghan Islamic store! What a shame for our elderly to have this kind of behavior! What a terrible example of an elderly for our kids. Just make sure to check your item...

If i can I would give this review a zero star. But I can't. In the beginning the owner seemed to be very nice however we were very pressured to buy something from this store. He lost his patience after telling us he was ok with us there. It was because I was the last customer, he thought that we were not going to buy anything, he thinks we are there just to mess up his store, thought we were wasting his time as I was looking through few of the clothings, finally i decided to try on a few things he snapped so bad at my husband & started venting I couldn't do anything at the time because I was trying on my clothes but I got really fearful and thought that this man was going to do something. As respect & his time I did buy something but now that I think about it I don't think I wanna return to this store!!! Anyone who is planning on going to the store please be very Vigilant about the owner because he has the capacity to snap at you at any time I am not sure what extents his anger can...