I really can't say enough POSITIVES about my experience with Diamond City, Rick and Angela are an absolute pleasure to do business with!!!! After checking reviews on several (perhaps ALL) local jewelers... my husband and I walked in to see about a repair to my wedding ring and ended up doing an amazing upgrade with Rick's 'top notch' redesign idea. I was a textbook skeptic, especially with regard to a prized possession but they instantly made us feel super comfortable and confident. Rick is extremely knowledgeable and does not pressure or oversell, he is a straight shooter, which is extremely appreciated.
DO NOT be fooled by advertisements with regard to low credit financing or entry level jewelry to meet any budget. This jeweler does HIGH END top of the line jewelry and custom options. Trust me, you don't have to go to Tiffany's or shop in Walnut Creek to get high quality, top end design, and exceptional customer service!!
In our case we opted to do a financing option on our upgrade, mainly due to our bankruptcy last year, to build back our credit. This was just extra icing on the cake since this was a redesign NOT a brand new purchase...who does that? Diamond City did!!
I can tell you that Rick and his family will be our go-to jeweler moving forward. Trust my review you will be happy you did! I am NOT one to use Yelp unless it is a noteworthy experience and this was!!!!! Again, I can't say enough but THANK YOU Rick and Angela :-)
PS: I was not paid, pressured, nor have any affiliation with Diamond City until my...
Read moreOk,so these guys have went to lengths that other jewelers I've dealt with in the past,don't even have a thought of doing. They are quick with customers questions. Late night anwsers,to late night stupid questions. Plus,they actually sell you full diamond chains. No diamond cut bullsh!t to fool you for your money. I purchased a 24' single row tennis chain,nothing extravagant. It arrived faster then the products I ordered days before I even considered purchasing said tennis chain. So,as I inspected my chain,a little upset with the width and size,and also learning that,you want to really shine,it takes money. So,I decided to not go much further to make a set and decided that the chain would look fantastic with a charm. Went back,and purchased the sterling silver 💯 emoji pendant with 7/8 ct tw. I search Instagram and the website for two hours looking for a video of this pendant... couldn't find it. Reach out to customer service again,and they took time out of their day to make me a video of the pendant f I purchased,and then sent me tracking details in less then an hour for it. Hands down,best experiences both times with this company. I will be returning to get my love a ring. Just may take a little while now that I spent more on myself. 😆 Still, 5 🌟, and would recommend to anyone looking for any kind of diamond jewelry at a decent,fast shipped,and respectful place. Diamond City Jewlers is that spot! ✊🏼🤌I'll post a video once the pendant comes in,and I can put...
Read moreI got my wedding ring and my finances ring from here as well. The people that work here are amazing and accommodated us for our special day ! One of the people inside the store had my ring sized the same day and only took a few days to arrive for pickup. I ordered my fiancés ring off their website and quickly realized I messed up on the shipping. I emailed the email provided and got a text message from them really fast about my order. They were able to get his ring sized today and have it shipped just in time for the wedding. The customer service we have received here is phenomenal and we will be going through them when we decide to upgrade our ring! Not to mention my fiance has also gotten a nice chain and pendant in the past so we decided to get our rings from them and were not disappointed. Thanks to everyone working at this store. You will forever have us as a...
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