Goodwill Retail Store, Career Training Center, & Donation Center — Local services in Valparaiso

Goodwills have no consistency. Someone needs to remind goodwill that work on a donation process and there is no compensation or consignment to the donor. This particular goodwill has more “boutique” racks than they have normal clothes in the designated clothing sections. I would also like to note that this location was also very dusty; so dusty to the point 2 of the 3 people with me started sneezing. The brands on the “boutique” section are laughable at best. Tommy Hilfigure (we are taking mid 90s style) American Eagle, DKNY, Abercrombie(see Tommy Hilfigure comment) Eddie Bauer, Nautica and Marvel comic characters. Those are everyday brand at every other goodwill and just an example. A used plain white shirt by Eddie Bauer $10? Used Converse $30 used dirty Nike’s $70. $40 used Wilson Leather jacket. Used onesies for $5. I even found a pair of new no named brand shoes that had a store price tag of $19.99 yet goodwill had a price tag of $20. Then they run an PSA over the intercom talking about much cheaper goodwill prices are with prices at 90% off of retail and how they helped so and so get the clothes at the price to get him off his feet and look professional for his job interview. This is not a dig at goodwill in general but this goodwill is a slap in the face to people that use goodwill to get by and also the people that donated their goods to help fund goodwills mission. I would also like to note that I was at the goodwill of fort Walton Beach and it was packed and the prices and brands mentioned were consistent with most other goodwills. There was about 4 other shoppers in this goodwill. If they aligned their prices to the other goodwills and focused on moving quantity and inventory they would probably have a higher customer base. $1 dollar on a donated item is better than no one ever paying $10 for a used Eddie...

I just spent an hour in this Goodwill maybe longer with a four-year-old. I probably had about $50 worth of items but I can't say for sure what my total was because when I didn't have a price on it at all anywhere on it. And I told the cashier that when I place the item on the counter. The only thing really in the entire cart that my four-year-old wanted and that I also want him to have! Cashier said if it doesn't have a price we probably won't be able to sell it she said I could probably just set a price? And the other cashier said oh no! They're watching that like a hawk! at that point I didn't take anything else out of the cart and we left the building. So here's my advice about 'watching things like a hawk!' What would be nice is if whoever is bringing things out on the floor pays attention and is actually 'watching like a hawk' those items coming out without price tags and prices them accordingly'watching like a hawk' 🤣🤣 that was one of the most ridiculous conversations I've ever witnessed! All that time I spent in that store telling my four-year-old grandson to behave while we were shopping so that he could be rewarded with the things he picked out! I mean really? I'll never go in that store again I'm sure y'all don't care but that was ridiculous because I certainly don't know anybody that store and I certainly wasn't trying to rip anybody off or pull some con game or whatever they think their employees are doing in there! If I could give zero Stars that's what I would give...

Went to this location and am still in awe. As I was checking out, I noticed a pair of very nice Nikes on the back wall behind the registers. As I was checking out, I asked the cashier if I could see the shoes. Thinking I was about to get them, I looked at the bottom of the shoes and saw the price tag…$199.99???? For a used, donated item?! These shoes probably retail for $200 brand new. Do they come with the box? No. Are they brand new? No. So why are they pricing it to that amount? I called and talked to the manager, and she even had no idea about the shoes on the back wall, but informed me that they sell them online for that amount. Wow…a nonprofit organization that is supposed to be using some of the funds that they receive for the items that they sell and using it for the “goodwill” of the community, is now seeming like a for profit business. I understand that Goodwill needs to make their money too, in order to keep the store open and pay their employees, but that pair of shoes has shown me that this is a greedy organization (or store, if the store chose that price). This is a place to help those who may not have as much get the “high priced brands” at a more affordable price, being used and donated. This is shameful. Never been to a goodwill that has asked that much for a pair of used sneakers. I’ll...