Tate's Flower & Gift Shop — Local services in Van Buren

Unfortunately while the people are nice and it's easy to order, this isn't the first issue I've had with a delivery. They often get orders wrong, deliver on incorrect dates, and the actual flower arrangements often look nothing like the picture you order from. I ordered the birthday cake arrangement (picture and description say it's a cake shape with candles) to be delivered on my wife's birthday. Date on my invoice was correct, but it was delivered 7 days early. While early is usually good, it ruined the birthday surprise. Also the arrangement looked nothing like the picture or description. A little variation is ok but this is way off. It was just a mound of flower buds on a plate with no candles. Looked nothing like a cake. They have offered to deliver something of their choice for free on her actual birthday....

My first time purchasing at Tate’s and I was extremely impressed! I submitted an online order one day prior to delivery as a birthday surprise to the recipient. I accidentally sent the flower arrangement to the incorrect work address (there are two locations in the city). A very kind lady called me (instead of the recipient) to ask about the second location since her driver let her know that it was locked. I was just grateful they actually drove to the other location! They were able to deliver the arrangement and my recipient loved it! Great customer service. I will be recommending and purchasing in the...

We always used Tate's when I was a kid. My brother did deliveries for them during holidays. When I left Arkansas, I continued have them deliver flowers to friends and relatives for me. I'd call the shop and put in an order and they'd get it where it needed to go. This was the first time I'd done an order online, and they did it just as well as they always have. They delivered to north Ft. Smith, exactly when they said they would, and a beautiful arrangement. Thank you Tate's, and Carl--who gave me a call as soon as he delivered them. Excellent service...