The Tervis Store — Local services in Venice

We love Tervis! In fact, we are a tervis family -- using our cups and water bottles daily. Therefore, I love that the headquarters are within 20 minutes of my home. I've visited this store multiple times and only disappointed with today's visit. My daughter's cup was retaining water between the insulated walls, so we went to the store to make the exchange. She picked the cup, after much fuss, and we went to the desk to make the exchange; however, we were told we were only allowed to either pick a replacement from the discounted section (styles were marked down 50 percent), send the cup back for repair (taking weeks of an upset child), or replace it with a blank cup. Tervis promises a lifetime warranty but only wants to offer discount cups in exchange for the damaged product. I must preface this information with the fact that my child is autistic and opting for a blank cup or a fix that would take weeks isn't an option because today that would have lead to a meltdown. Also, I thought I would save time by having her choose the replacement before going to the desk because most often the desk sends you to find a replacement after seeing the damaged product. My child wouldn't accept a different cup from the discount section, so I ended up finding a cup for my niece and paying for the cup my daughter had chosen. I'm disappointed that -- as it was explained to me today -- because I purchased the damaged product from the store, the aforementioned options were my only choices. The lifetime warranty -- even though the fine print may exist on the website -- insinuates a new replacement, not a discounted style. I'm just disappointed but still love Tervis and will continue to recommend it -- although I will warm people about the...

What a fantastic shop! It's great to see such a wide range of cups. Additionally, the service is flawless.

Enjoy refreshing beverages at the beach or on the patio with your own personalized insulated drinkware.

Tervis has been making customized drinkware that keeps cold drinks cold and hot drinks hot in Osprey, Florida for almost 70 years. This Tervis store is on the site of the original factory and offers shoppers a unique experience–you can personalize a design and weld your own tumblers for a $5 up-charge on the price of a 16 or 24-ounce tumbler glass!

A small collection of pre-printed wraps and permanent markers are provided for those who don’t want a blank canvas. The Tervis Experience also includes an exhibit of the first Tervis tumbler, a mini-museum, and design studio space. The Tervis Experience is available during regular business hours.

You can also visit the Tervis store on St. Armands Circle in Sarasota.

Tervis offers drinkware in a variety of sizes from 8 oz. to 24 oz. Choose popular logos, including NFL, NBA, NHL, and Collegiate sports teams, or create your own design with your name, favorite picture, or a personalized message!

Add a cover to a tumbler for a great on the go coffee thermos or Sippy cup for small ones. Other accessories include straws, shaker top, and...

they have made the returning of their cups such a ridiculous process you know I have to keep the ones you basically have whatever’s inside of them I have been a “diehard tervis fan” for over 30 years!!! and I will never ever go back there again honestly they took one of life‘s little pleasures that I absolutely enjoyed and made it tedious and offensive we waited in line for so long the people that work there are very nice I realize it’s a policy but it doesn’t change the fact that I’ve been drinking out of these Cups For 43 years and they didn’t seem to care that I never will purchasing them again.

THIS TIME I REMEMBERED TO bring my cups from North Carolina (i was so excited it was our last stop after a weeks vacation) that I had put aside for years for when I come down to visit my children and grandchildren I have raved for years to my fiancé about the experience at the tervis store and I was so embarrassed and humiliated by the fact that it was nothing...