Heavy Hitters Barbershop — Local services in Victorville

Ive seen exceptional reviews about this establishment so I decided to go in for a trim haircut, however, I was assigned what appeared to be a barber in training. As a result of his lack of experience, I spent almost an hour waiting for him to cut my hair properly. Another barber who had more supposed experience took over to complete the haircut herself and my hair ended much shorter than what I requested. Moreover, as she was using shorter clipper gaurds, she roughly pressed the clippers against the back of my neck leaving it painfully irritated and red for the next two days. When reporting this to the manager, I was met with unprofessionalism and he wouldnt take responsibility for the situation. I was still expected to pay in full despite getting a haircut I had not asked for and being in pain. You would expect nothing but a quality haircut from a barbershop that charges 25 dollars just for a trim but Heavy Hitters proved otherwise. Overall, an unpleasant experience and will not be going again. Would...

Very unprofessional, I took my 9 year old Grandson there a few days ago and they act like they didn't understand how to cut his hair because he's biracial..Each Barber look at him and said " I have a client coming " ALL CHAIRS was open. Only 1 person tried to say " I can layer his hair.. we ask " what style do you suggest that will fit his face. ANYONE COULD ANSWER. We left. Went down to the street to ANOTHER SHOP in this plaze ON BEAR VALLEY NEAR A LIQUOR STORE AND EYE CARE..She cut his hair. I even gave her $35.00 tip. My Grandson...

This place has the worst customer service. The barbers are very rude, I find it disrespectful that you see them grabbing their phone constantly. Besides that they are very unorganized. It sucks that they are a busy shop, and they poorly value the customers. If you go, expect to be there minimum 2 hours after singing in. Went there twice and both times have been a bad experience. Trust me, take your business to some other...