Advanced Repair Center — Local services in Vista

Revised Review: 0 Stars. I had my iPhone 11 Pro (which boasts a “soft OLED” screen) for about 3 years before I cracked my screen for the first time . I got my screen repaired at Advanced Repair Center by Richard, the owner. He claimed to have replaced my cracked soft OLED screen with a new soft OLED screen. It cracked again less than a week later. It broke 4 more times in the following 3-4 months (There is one visit, not listed on my photo because my phone was off during my drive to A.R.C). After the 5th broken screen - I took my phone to a new repair shop. They took off the screen Richard put on my phone and showed me how they knew it was a lesser quality LCD screen (liquid crystalline display). I took it to a second expert. He also said it was an LCD screen, and he would stake his reputation on it. Being that my screen cracked one time in three years…. And then five times in as many months after Richard was replacing my screens - I have no doubt they are correct. Advanced Repair Center was selling me lower quality LCD screens but claiming they were the more expensive (and more resistant to cracking) soft OLED. I am including two pictures. One of them proves the many hours I have spent at that business paying $150 for a new screen on EACH VISIT. I never received a discount for the fact the materials they installed kept failing. The other is a receipt WHICH ACTUALLY STATES I was being sold an LCD screen. Dishonest business practices, fraudulent repairs, and substandard work. I own a small business and have no idea how much business I lost due to the many days I did not have a phone because of the crappy replacement screens Advanced Repair Center was selling me. I’d like it noted that my initial review was a sparkling five star review a couple of paragraphs long. I believe in giving people what they deserve and I thought I was receiving a good honest service. Not the case. Do not enter this shop unless you feel like being swindled. They prey on people who do not know the difference between genuine Apple products and cheap knock-offs. I was one of those people and it cost me between...

Okay went in thought this place looks reputable and clean. Had my daughter's Google Pixel 6A in for repair Guy quotes me at $45 I thought that was kind of steep just a reseat the screen because I didn't know what was initially wrong with it. But I thought okay we'll just go ahead and try get it fixed. The guy comes back says a battery is swollen and the replacement battery is $99 I was like no I'll take my business elsewhere got out the store looked online found the exact battery replacement for $39.99 not sure how I got a 200% markup on a battery on a phone that's a couple years old but I wouldn't trust this place. Also read all the negative reviews after I left and their responses pretty much the same We have no record of you coming in that's all right I saw the cameras and I know I was in there if they respond.

In response you're absolutely correct I didn't pay a dime (I never said I did) becasue I was going to be charged a ridiculous amount for a service that could be done for $ let's say $75 parts and labor. You wanted 2.5x on parts alone. Thanks but no thanks. My assessment remains unchanged, your prices are...

I recently had an exceptional experience at Advanced Computer Repair. My laptop was not powering on and was hoping to fix before needing to replace it. They were able to quickly diagnosed the issue was water damage (life with children!) and do what he could to try and fix.

The staff were incredibly knowledgeable, friendly, and professional. They took the time to explain the problem and the steps they would take to try and resolve it, which made me feel confident in their abilities.

Although he went through multiple steps to try and fix, it was beyond repair. The price for his time was extremely fair.

I highly recommend Advanced Computer Repair for anyone in need of computer repairs. Their excellent service, expertise, and genuine care for their customers make them stand out from the rest. I'll definitely be returning for any future...