
The summer camp is the worse there is. Kids in charge don't care, while I was dropping up kids and picking them up, these teenagers were paying no attention to children at all. they really need a grown up in charge. It got even worse. My six year old got hit by a puck 5 times by the same camper, he had black and blue marks to prove it. One exactly under his left eye. He told me that he cried and told the "counselors" about it, and asked them to call me so I could pick him up because he just kept crying and and to go home. They did nothing, just put ice on the mark in the face. So my son decided to walk out of the camp, and go and look for me. I work in Wake Forest, but we live far away, so he is not familiar with the area. only second time in our lives we have been in The Factory. My 10 year old son, notice his brother leaving and told the counselors, they didn't do a thing. My son had to go out of the place to look for his brother that was walking by himself in the hallway outside leaving the building. When I picked them up. Nobody said anything to me, I found out when I asked my children for the black and blue mark on his face. I called to complain right away the manager told me he would look into it, a week later, still waiting for the call. One of the worse...
Read moreBeth and her team have made birthday party planning an absolute dream! Basically we just show up! They go above and beyond by providing all of the paper goods in your child's desired theme, cupakes or a cake in the same theme, ice cream sundae bar, a small gift for the birthday child, party favor cups and so much more. They truly want the focus for you to be on your child, not all of the logistics. And the value of all of this really can't be beat! I've never found another party place that provides this much for such an outstanding cost! If you're looking to plan your child's next birthday party, look no further! Polar Ice House in Wake Forest...
Read moreStay away from this place. I paid to skate and for skate rental. When I went to go get my skates they didn’t have my size. I asked for a refund and they told me they don’t give refunds. I paid $15 not to skate. This place is dirty, staff is rude, and the rink is overcrowded. I saw one girl get knocked over and hurt. People were bumping into each other. It is not a safe operation. This place does not care about the satisfaction or safety of their customers. I will never...
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