They do not have great customer service. They on purpose place signs of their policy not near the items you are buying that aren't returnable, nor exchangeable. The policy sign should be right by the items that you are looking to purchase, so you want buy them at all if they have a different rule attach to the item you think you want or need. Also, the person ringing your bill it should always make sure you know which items are nonrefundable or exchangeable. All that is important to them is making money off of you and not making sure you are a satisfied customer. Will not shop here ever again.
So, if you are shopping here, make sure you ask questions about every item there so you won't lose your monies like I did. Was buying products for the church... bought the wrong ones and just wanted to exchange them. Now, I have to lose monies and go somewhere else to buy the correct items. Making sure I ask much questions about every item and get in writing verbal all communication between the person servicing me and myself. To me they don't see you as a valuable customer, just hoping that you keep coming to their store to buy their items. My goal this year is to all together stop spending my money where on purpose the owner and workers don't think about things that are important to me... them helping me to enjoy a great experience in...
Read moreThe store manager truly understands the value of good customer service. I had been told by a staff member that I could bring my bibles in to be engraved. Initially, the manager said that they would not be able to accommodate my reauest because they were extremely backed up, but I guess he saw my extreme disappointment, and agreed to extend the service to me anyway. God showed me favor! My bibles were purchased online. As a senior, I understand the value in having a personal relationship with God, and how reading the Bible can support that. One of the women I gifted a Bible to, on Mother's Day, called me crying, stating, "This is the best gift I've ever received. A Bible with my name on it! It's so personal! I will place it on my coffee table, and read it everyday!" What a blessing! Thank you, thank you...
Read moreSelecting a Bible is a pretty personal thing and there aren't many places like this remaining where you can peruse and handle a variety of Bibles in various translations. Before you buy it's nice to hold several Bibles in hand; feel the pages and the cover material, feel the weight, see if it lays flat in hand, compare fonts and point sizes, etc., so you find just the right one for you. You can do that here. You can also find a variety of other books -- new and used, as well as a variety of Christian gifts and accessories. The store itself is an older independent, in an older strip mall, and it feels almost a second-hand shop as compared to some of the old chain stores that have since disappeared. Happily Discount Bible remains -- a David against the Goliath, Amazon. Please go here and support this...
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