Madison Jewelers — Local services in Warren

If I could i will give you no star for your services!!!Very rude and unprofessional behaviour!!i have bought a pair of earnings (diamonds)and I have asked for a certificate which can provide the guarantee that those earnings are diamonds and the owner of the shop told me that if he knew that I'm asking for certificate he will never deal with me!!!so i want to return the earnings and he said that I cannot return the earnings!!!so he don't want to take back the earnings and he don't provide me the certificate for the item. I'm gonna make sure that all my friends will never deal with this...

Make no mistake about it - this is a smaller independent jewelry facility. But sometimes David is better than Goliath, and this one of those times. Boils down to that lost art of customer service that so many retail stores have tossed aside. At Madison it’s alive and well and that’s quite evident when you watch Jeremy take care of each and every customer that comes thru the front door regardless of their mission. And old retail “ism” states that anyone can walk thru your front door for any reason. The goal is to have them come back a second time. And that’s exactly what Madison has...

Jerry and Jeremy gave me amazing customer service great work at an honest price fixed a black hills gold ring for me yesterday put a new bell on my son's crucifix and gave me a great deal on a necklace. If you're looking for a jeweler that is honest and displays a great deal of integrity with very good pricing please consider stopping by Madison jewelers at 13 in Hoover just just South is of the old Bella pizza location. For watch repair jewelry repair and new jewelry all at honest pricing and honest people. I will be back 5 stars all...